Discussion:
TS users cannot set default printer
(too old to reply)
m***@gmail.com
2005-10-04 10:20:44 UTC
Permalink
Hi crew,

I've tried googling for the answer, but I cannot find any references to
my problem (though many other default printer issues are present).

I have set up a Windows 2003 server/terminal server combo. Printers are
set up on the dc, and mapped with KIX during the login script on the
ts. Now comes the problem:

When I log on (all logons via RDP) to the TS as 'Administrator', I can
set a default printer as expected. When I logon as any Domain User, I
cannot set the default printer. Not with the logon script, and not in
settings->printers. When I try it at Printers and Faxes (right click
printer->set default) the printer does not get 'ticked', whichever
printer I choose.

I have tried the following: disabling domain security policy, adding
Power User and/or administrator rights to Domain Users, creating new
users, moving users out of the custom OU to Users. I have checked
printer rights, tried different port types etc...

What really puzzles me, is that the user Administrator can select a
default printer, but other users in the Administrators or Domain Admins
group cannot...

I found a posting in this group dating 2.5 yrs ago from someone who had
the same problem and later posted that he solved the problem... but
forgot to post the solution...


Can anyone shed some light? Maybe I'm missing the obvious, but I have
installed numerous teminal servers and this is the first time this
comes up! My client is getting annoyed about the time it takes me to
solve this so any help is appreciated.


Regards,
Michiel
m***@gmail.com
2005-10-04 14:41:35 UTC
Permalink
One of my coworkers has found the solution! For some reason, the
following registry key did not exist:

HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Windows

It has to do with some windows update, after which certain registry
keys cannot be accessed/added. One of those "Microsoft has acknowledged
this to be a problem (and we're not doing anything about it") cases.

Anyhow, it's solved. Thanks fore reading this.

Regards,
Michiel
Post by m***@gmail.com
Hi crew,
I've tried googling for the answer, but I cannot find any references to
my problem (though many other default printer issues are present).
I have set up a Windows 2003 server/terminal server combo. Printers are
set up on the dc, and mapped with KIX during the login script on the
When I log on (all logons via RDP) to the TS as 'Administrator', I can
set a default printer as expected. When I logon as any Domain User, I
cannot set the default printer. Not with the logon script, and not in
settings->printers. When I try it at Printers and Faxes (right click
printer->set default) the printer does not get 'ticked', whichever
printer I choose.
I have tried the following: disabling domain security policy, adding
Power User and/or administrator rights to Domain Users, creating new
users, moving users out of the custom OU to Users. I have checked
printer rights, tried different port types etc...
What really puzzles me, is that the user Administrator can select a
default printer, but other users in the Administrators or Domain Admins
group cannot...
I found a posting in this group dating 2.5 yrs ago from someone who had
the same problem and later posted that he solved the problem... but
forgot to post the solution...
Can anyone shed some light? Maybe I'm missing the obvious, but I have
installed numerous teminal servers and this is the first time this
comes up! My client is getting annoyed about the time it takes me to
solve this so any help is appreciated.
Regards,
Michiel
Vera Noest [MVP]
2005-10-04 19:39:38 UTC
Permalink
I'm glad that you were able to solve the problem, Michiel!
Do you have a KB article number about this? The problem doesn't
sound familiar to me.

_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___
Post by m***@gmail.com
One of my coworkers has found the solution! For some reason, the
HKEY_CURRENT_USER\Software\Microsoft\Windows
NT\CurrentVersion\Windows
It has to do with some windows update, after which certain
registry keys cannot be accessed/added. One of those "Microsoft
has acknowledged this to be a problem (and we're not doing
anything about it") cases.
Anyhow, it's solved. Thanks fore reading this.
Regards,
Michiel
Post by m***@gmail.com
Hi crew,
I've tried googling for the answer, but I cannot find any
references to my problem (though many other default printer
issues are present).
I have set up a Windows 2003 server/terminal server combo.
Printers are set up on the dc, and mapped with KIX during the
When I log on (all logons via RDP) to the TS as
'Administrator', I can set a default printer as expected. When
I logon as any Domain User, I cannot set the default printer.
Not with the logon script, and not in settings->printers. When
I try it at Printers and Faxes (right click printer->set
default) the printer does not get 'ticked', whichever printer I
choose.
I have tried the following: disabling domain security policy,
adding Power User and/or administrator rights to Domain Users,
creating new users, moving users out of the custom OU to Users.
I have checked printer rights, tried different port types
etc...
What really puzzles me, is that the user Administrator can
select a default printer, but other users in the Administrators
or Domain Admins group cannot...
I found a posting in this group dating 2.5 yrs ago from someone
who had the same problem and later posted that he solved the
problem... but forgot to post the solution...
Can anyone shed some light? Maybe I'm missing the obvious, but
I have installed numerous teminal servers and this is the first
time this comes up! My client is getting annoyed about the time
it takes me to solve this so any help is appreciated.
Regards,
Michiel
m***@gmail.com
2005-10-14 07:09:04 UTC
Permalink
Vera,

I'm sorry, but I cannot find the article anymore. I was working on this
with 3 collegues and don't remember exactly how we got to the solution.


Regards,
Michiel
Post by Vera Noest [MVP]
I'm glad that you were able to solve the problem, Michiel!
Do you have a KB article number about this? The problem doesn't
sound familiar to me.
_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___
Post by m***@gmail.com
One of my coworkers has found the solution! For some reason, the
HKEY_CURRENT_USER\Software\Microsoft\Windows
NT\CurrentVersion\Windows
It has to do with some windows update, after which certain
registry keys cannot be accessed/added. One of those "Microsoft
has acknowledged this to be a problem (and we're not doing
anything about it") cases.
Anyhow, it's solved. Thanks fore reading this.
Regards,
Michiel
Post by m***@gmail.com
Hi crew,
I've tried googling for the answer, but I cannot find any
references to my problem (though many other default printer
issues are present).
I have set up a Windows 2003 server/terminal server combo.
Printers are set up on the dc, and mapped with KIX during the
When I log on (all logons via RDP) to the TS as
'Administrator', I can set a default printer as expected. When
I logon as any Domain User, I cannot set the default printer.
Not with the logon script, and not in settings->printers. When
I try it at Printers and Faxes (right click printer->set
default) the printer does not get 'ticked', whichever printer I
choose.
I have tried the following: disabling domain security policy,
adding Power User and/or administrator rights to Domain Users,
creating new users, moving users out of the custom OU to Users.
I have checked printer rights, tried different port types
etc...
What really puzzles me, is that the user Administrator can
select a default printer, but other users in the Administrators
or Domain Admins group cannot...
I found a posting in this group dating 2.5 yrs ago from someone
who had the same problem and later posted that he solved the
problem... but forgot to post the solution...
Can anyone shed some light? Maybe I'm missing the obvious, but
I have installed numerous teminal servers and this is the first
time this comes up! My client is getting annoyed about the time
it takes me to solve this so any help is appreciated.
Regards,
Michiel
t***@gmail.com
2005-10-16 20:26:33 UTC
Permalink
Post by m***@gmail.com
Vera,
I'm sorry, but I cannot find the article anymore. I was working on this
with 3 collegues and don't remember exactly how we got to the solution.
Regards,
Michiel
Post by Vera Noest [MVP]
I'm glad that you were able to solve the problem, Michiel!
Do you have a KB article number about this? The problem doesn't
sound familiar to me.
_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___
Post by m***@gmail.com
One of my coworkers has found the solution! For some reason, the
HKEY_CURRENT_USER\Software\Microsoft\Windows
NT\CurrentVersion\Windows
It has to do with some windows update, after which certain
registry keys cannot be accessed/added. One of those "Microsoft
has acknowledged this to be a problem (and we're not doing
anything about it") cases.
Anyhow, it's solved. Thanks fore reading this.
Regards,
Michiel
Post by m***@gmail.com
Hi crew,
I've tried googling for the answer, but I cannot find any
references to my problem (though many other default printer
issues are present).
I have set up a Windows 2003 server/terminal server combo.
Printers are set up on the dc, and mapped with KIX during the
When I log on (all logons via RDP) to the TS as
'Administrator', I can set a default printer as expected. When
I logon as any Domain User, I cannot set the default printer.
Not with the logon script, and not in settings->printers. When
I try it at Printers and Faxes (right click printer->set
default) the printer does not get 'ticked', whichever printer I
choose.
I have tried the following: disabling domain security policy,
adding Power User and/or administrator rights to Domain Users,
creating new users, moving users out of the custom OU to Users.
I have checked printer rights, tried different port types
etc...
What really puzzles me, is that the user Administrator can
select a default printer, but other users in the Administrators
or Domain Admins group cannot...
I found a posting in this group dating 2.5 yrs ago from someone
who had the same problem and later posted that he solved the
problem... but forgot to post the solution...
Can anyone shed some light? Maybe I'm missing the obvious, but
I have installed numerous teminal servers and this is the first
time this comes up! My client is getting annoyed about the time
it takes me to solve this so any help is appreciated.
Regards,
Michiel
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