Discussion:
remote desktop stopped working
(too old to reply)
fnjenga
2005-10-19 11:35:04 UTC
Permalink
unable to connect to windows 2000 server through remote desktop connection.
thhe connection was okay untill recently. the following error is displayed
every time you try to establish connection.

the connection was ended because of network error.
I have restarted the server several times with no luck.
Any solution
--
frank
Vera Noest [MVP]
2005-10-19 12:13:10 UTC
Permalink
Anything in the EventLog on the server?
Does the server run TS in Remote Administration or Application Server
mode?
Which OS do you run on your client?

Since it worked before, what has been changed immediately before the
problem appeared for the first time?
Installed any softare, or run Windows Update?

_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
*----------- Please reply in newsgroup -------------*
Post by fnjenga
unable to connect to windows 2000 server through remote desktop
connection. thhe connection was okay untill recently. the
following error is displayed every time you try to establish
connection.
the connection was ended because of network error.
I have restarted the server several times with no luck.
Any solution
fnjenga
2005-10-21 13:32:01 UTC
Permalink
well this happened after i installed the rollup1 update for the win 2000
service pack 4
--
frank
Post by Vera Noest [MVP]
Anything in the EventLog on the server?
Does the server run TS in Remote Administration or Application Server
mode?
Which OS do you run on your client?
Since it worked before, what has been changed immediately before the
problem appeared for the first time?
Installed any softare, or run Windows Update?
_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
*----------- Please reply in newsgroup -------------*
Post by fnjenga
unable to connect to windows 2000 server through remote desktop
connection. thhe connection was okay untill recently. the
following error is displayed every time you try to establish
connection.
the connection was ended because of network error.
I have restarted the server several times with no luck.
Any solution
Vera Noest [MVP]
2005-10-22 09:48:36 UTC
Permalink
Check if this applies:

898060 - Network connectivity between clients and servers may not
work after the installation of security update MS05-019 or Windows
Server 2003 Service Pack 1
http://support.microsoft.com/?kbid=898060

_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___
Post by fnjenga
well this happened after i installed the rollup1 update for the
win 2000 service pack 4
I forgot to say i am not getting any error in the event log
Post by Vera Noest [MVP]
Anything in the EventLog on the server?
Does the server run TS in Remote Administration or Application
Server mode?
Which OS do you run on your client?
Since it worked before, what has been changed immediately before
the problem appeared for the first time?
Installed any softare, or run Windows Update?
Post by fnjenga
unable to connect to windows 2000 server through remote
desktop
Post by fnjenga
connection. thhe connection was okay untill recently. the
following error is displayed every time you try to establish
connection.
the connection was ended because of network error.
I have restarted the server several times with no luck.
Any solution
fnjenga
2005-10-24 05:46:01 UTC
Permalink
What is described here seems to apply to windows 2003 server. the server in
question is running windows 2000 with service pack 4
--
frank
Post by Vera Noest [MVP]
898060 - Network connectivity between clients and servers may not
work after the installation of security update MS05-019 or Windows
Server 2003 Service Pack 1
http://support.microsoft.com/?kbid=898060
_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___
Post by fnjenga
well this happened after i installed the rollup1 update for the
win 2000 service pack 4
I forgot to say i am not getting any error in the event log
Post by Vera Noest [MVP]
Anything in the EventLog on the server?
Does the server run TS in Remote Administration or Application
Server mode?
Which OS do you run on your client?
Since it worked before, what has been changed immediately before
the problem appeared for the first time?
Installed any softare, or run Windows Update?
Post by fnjenga
unable to connect to windows 2000 server through remote
desktop
Post by fnjenga
connection. thhe connection was okay untill recently. the
following error is displayed every time you try to establish
connection.
the connection was ended because of network error.
I have restarted the server several times with no luck.
Any solution
Vera Noest [MVP]
2005-10-24 20:35:56 UTC
Permalink
No, it applies to Windows 2000 as well, as listed in the "Applies
to" section of the article,

The difference in the "Resolution" section is that for W2K you should
fetch the updated version of the security update MS05-019, while for
2003, you should fetch the hotfix.

_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___
Post by fnjenga
What is described here seems to apply to windows 2003 server.
the server in question is running windows 2000 with service pack
4
Post by Vera Noest [MVP]
898060 - Network connectivity between clients and servers may not
work after the installation of security update MS05-019 or Windows
Server 2003 Service Pack 1
http://support.microsoft.com/?kbid=898060
fnjenga
2005-10-26 06:35:04 UTC
Permalink
I have run the patch and still the issue is not resolved. rae there any other
options.
--
frank
Post by Vera Noest [MVP]
No, it applies to Windows 2000 as well, as listed in the "Applies
to" section of the article,
The difference in the "Resolution" section is that for W2K you should
fetch the updated version of the security update MS05-019, while for
2003, you should fetch the hotfix.
_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___
Post by fnjenga
What is described here seems to apply to windows 2003 server.
the server in question is running windows 2000 with service pack
4
Post by Vera Noest [MVP]
898060 - Network connectivity between clients and servers may not
work after the installation of security update MS05-019 or Windows
Server 2003 Service Pack 1
http://support.microsoft.com/?kbid=898060
Vera Noest [MVP]
2005-10-26 08:50:09 UTC
Permalink
Then it's back to basic troubleshooting.
Post by Vera Noest [MVP]
Anything in the EventLog on the server?
Does the server run TS in Remote Administration or Application
Server mode?
Which OS do you run on your client?
_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
*----------- Please reply in newsgroup -------------*
Post by Vera Noest [MVP]
I have run the patch and still the issue is not resolved. rae
there any other options.
fnjenga
2005-10-26 12:05:07 UTC
Permalink
Thanks for your assistance. Here are the answers to your questions

1. The server is running TS in remote administration
2. The Clients i Use are running win XP and a server running 2003 server
3. I dont get any error on this in the even log at the server
4. This started after running the update rollup 1 for windows 2000 server
service pack 4. I am unable to uninstall this update
--
frank
Post by Vera Noest [MVP]
Then it's back to basic troubleshooting.
Post by Vera Noest [MVP]
Anything in the EventLog on the server?
Does the server run TS in Remote Administration or Application
Server mode?
Which OS do you run on your client?
_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
*----------- Please reply in newsgroup -------------*
Post by Vera Noest [MVP]
I have run the patch and still the issue is not resolved. rae
there any other options.
Vera Noest [MVP]
2005-10-26 12:33:52 UTC
Permalink
Could you please quote the previous content of the thread?
Makes it much easier to check back on earlier information.

OK, this problem is *not* on the list of known problems with
Rollup pack 1. And it could have beeen caused much earlier,
sometimes problems show up after a reboot only.

You have to follow all the steps under point 3 in this article:

186645 - Troubleshooting RDP Client Connection Problems
http://support.microsoft.com/?kbid=186645

If that doesn't help to identify the problem, I would completely
uninstall Terminal Services, reboot, and install it again. Since
you are running TS in Remote Admin mode, this should not cause you
any problems.

_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
*----------- Please reply in newsgroup -------------*
Post by fnjenga
Thanks for your assistance. Here are the answers to your
questions
1. The server is running TS in remote administration
2. The Clients i Use are running win XP and a server running
2003 server 3. I dont get any error on this in the even log at
the server 4. This started after running the update rollup 1 for
windows 2000 server service pack 4. I am unable to uninstall
this update
fnjenga
2005-11-08 07:12:02 UTC
Permalink
This worked. The server just required a restart after the patch was run.
Thanks.
--
frank
Post by Vera Noest [MVP]
No, it applies to Windows 2000 as well, as listed in the "Applies
to" section of the article,
The difference in the "Resolution" section is that for W2K you should
fetch the updated version of the security update MS05-019, while for
2003, you should fetch the hotfix.
_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___
Post by fnjenga
What is described here seems to apply to windows 2003 server.
the server in question is running windows 2000 with service pack
4
Post by Vera Noest [MVP]
898060 - Network connectivity between clients and servers may not
work after the installation of security update MS05-019 or Windows
Server 2003 Service Pack 1
http://support.microsoft.com/?kbid=898060
Vera Noest [MVP]
2005-11-08 13:35:02 UTC
Permalink
Great! Thanks for reporting back here, Frank!
Always good to know if a proposed solution really works or not.

_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
*----------- Please reply in newsgroup -------------*
Post by fnjenga
This worked. The server just required a restart after the patch
was run. Thanks.
fnjenga
2005-11-08 13:59:15 UTC
Permalink
A million thanks also for your time and effort I highly appreciate.
--
frank
Post by Vera Noest [MVP]
Great! Thanks for reporting back here, Frank!
Always good to know if a proposed solution really works or not.
_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
*----------- Please reply in newsgroup -------------*
Post by fnjenga
This worked. The server just required a restart after the patch
was run. Thanks.
fnjenga
2005-10-21 13:33:04 UTC
Permalink
I forgot to say i am not getting any error in the event log
--
frank
Post by Vera Noest [MVP]
Anything in the EventLog on the server?
Does the server run TS in Remote Administration or Application Server
mode?
Which OS do you run on your client?
Since it worked before, what has been changed immediately before the
problem appeared for the first time?
Installed any softare, or run Windows Update?
_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
*----------- Please reply in newsgroup -------------*
Post by fnjenga
unable to connect to windows 2000 server through remote desktop
connection. thhe connection was okay untill recently. the
following error is displayed every time you try to establish
connection.
the connection was ended because of network error.
I have restarted the server several times with no luck.
Any solution
Loading...