Connection Problem

[Mark McDonald]

Hi all,

I have a 2003 TS which is fully patched sitting next to sbs 2003 premium
edition. My problem is connecting, I can connect to the TS box, enter
credentials, see it applying setting and then it kicks me out .. just closes
the window. There is nothing in the event log at all. I do not get any
message at all .. nothing. This also applies to the domain administrator as
well. I have checked the users are in the RDP group, have checked the local
policy on the ts box to see allow logon on through terminal services.

I can connect to the SBS via rdp with no problem, I can connect from the sbs
to clients via rdp with no problem so it is not a 3389 issue.

Can someone please help me.

Kind regards

Mark

[Vera Noest [MVP]]

Just a wild guess: do you use a Nvidia driver on the Terminal
Server? Immediate logoffs are a known problem with some Nvidia
drivers:

840655 - You are logged off a Remote Desktop session when you have
an NVIDIA video card installed in Windows Server 2003
http://support.microsoft.com/?kbid=840655

_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___

"=?Utf-8?B?TWFyayBNY0RvbmFsZA==?=" <Mark

Post by Mark McDonald
Hi all,
I have a 2003 TS which is fully patched sitting next to sbs 2003
premium edition. My problem is connecting, I can connect to the
TS box, enter credentials, see it applying setting and then it
kicks me out .. just closes the window. There is nothing in the
event log at all. I do not get any message at all .. nothing.
This also applies to the domain administrator as well. I have
checked the users are in the RDP group, have checked the local
policy on the ts box to see allow logon on through terminal
services.
I can connect to the SBS via rdp with no problem, I can connect
from the sbs to clients via rdp with no problem so it is not a
3389 issue.
Can someone please help me.
Kind regards
Mark

[Mark McDonald]

Hi Vera,

thanks for getting something to me. As a matter of fact I do have one of
those video cards!! .. I clicked on your link and the MS site no worky :(
said it will be back on later :) .. will let you know the outcome as it is
not nice to see a grown man cry !!!

Mark

Post by Mark McDonald
Hi all,
I have a 2003 TS which is fully patched sitting next to sbs 2003 premium
edition. My problem is connecting, I can connect to the TS box, enter
credentials, see it applying setting and then it kicks me out .. just closes
the window. There is nothing in the event log at all. I do not get any
message at all .. nothing. This also applies to the domain administrator as
well. I have checked the users are in the RDP group, have checked the local
policy on the ts box to see allow logon on through terminal services.
I can connect to the SBS via rdp with no problem, I can connect from the sbs
to clients via rdp with no problem so it is not a 3389 issue.
Can someone please help me.
Kind regards
Mark

[Vera Noest [MVP]]

I'm sorry, my fault. I gave you an outdated link, Microsoft has
written a new KB article about this issue:

886212 - You are unexpectedly logged off when you try to connect to
a computer that is running Windows Server 2003 or Windows XP
http://support.microsoft.com/?kbid=886212

Basically, you have to update your Nvidia driver on the server.
_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___

Post by Mark McDonald
Hi Vera,
thanks for getting something to me. As a matter of fact I do
have one of those video cards!! .. I clicked on your link and
the MS site no worky :( said it will be back on later :) .. will
let you know the outcome as it is not nice to see a grown man
cry !!!
Mark

Post by Mark McDonald
Hi all,
I have a 2003 TS which is fully patched sitting next to sbs
2003 premium edition. My problem is connecting, I can connect
to the TS box, enter credentials, see it applying setting and
then it kicks me out .. just closes
the window. There is nothing in the event log at all. I do
not get any message at all .. nothing. This also applies to
the domain administrator as
well. I have checked the users are in the RDP group, have
checked the local
policy on the ts box to see allow logon on through terminal
services.
I can connect to the SBS via rdp with no problem, I can connect from the sbs
to clients via rdp with no problem so it is not a 3389 issue.
Can someone please help me.
Kind regards
Mark

[Mark McDonald]

It was the video card after all ...thank you so much for your help Vera :)

Post by Mark McDonald
Hi all,
I have a 2003 TS which is fully patched sitting next to sbs 2003 premium
edition. My problem is connecting, I can connect to the TS box, enter
credentials, see it applying setting and then it kicks me out .. just closes
the window. There is nothing in the event log at all. I do not get any
message at all .. nothing. This also applies to the domain administrator as
well. I have checked the users are in the RDP group, have checked the local
policy on the ts box to see allow logon on through terminal services.
I can connect to the SBS via rdp with no problem, I can connect from the sbs
to clients via rdp with no problem so it is not a 3389 issue.
Can someone please help me.
Kind regards
Mark