Discussion:
Corrupt Local Profiles
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New to TS Doug
2004-12-28 15:13:06 UTC
Permalink
Good Morning,

I'm running terminal server on a windows 2003 server. I have approx. 15
users. For some reason 2-3 times a week some of our users will attempt to log
in and they get the following message.

Windows cannot load the locally stored profile. Possible causes of this
error include insufficient security rights or a corrupt local profile.

I usually ask the person to log off, and then go to local documents and
settings and delete the profile. Occasionally it will not delete as it is
showing the NTUSER.dat in use?

At this point I have to get everyone to log out and reboot the TS.

Is there a solution to these corruptions as they are frequent?

Thanks for the help!!
Vera Noest [MVP]
2004-12-30 15:16:56 UTC
Permalink
Are you using the same profile for users workstations and TS
sessions? If so, that's the cause of the corruption, and the
solution is to specify a TS-specific roaming profile.

If you already use these, try the UPHClean utility:

837115 - Troubleshooting profile unload issues
http://support.microsoft.com/?kbid=837115

--
Vera Noest
MCSE,CCEA, Microsoft MVP - Terminal Server
http://hem.fyristorg.com/vera/IT
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"=?Utf-8?B?TmV3IHRvIFRTIERvdWc=?=" <New to TS
Post by New to TS Doug
Good Morning,
I'm running terminal server on a windows 2003 server. I have
approx. 15 users. For some reason 2-3 times a week some of our
users will attempt to log in and they get the following message.
Windows cannot load the locally stored profile. Possible causes
of this error include insufficient security rights or a corrupt
local profile.
I usually ask the person to log off, and then go to local
documents and settings and delete the profile. Occasionally it
will not delete as it is showing the NTUSER.dat in use?
At this point I have to get everyone to log out and reboot the
TS.
Is there a solution to these corruptions as they are frequent?
Thanks for the help!!
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