Discussion:
TS Video Resolution
(too old to reply)
Tom
2005-02-02 23:22:54 UTC
Permalink
We have an application that allowed us to fax invoices, quotes, etc directly
from the app. Everything worked until we upgraded the program.

Basically the program creates a TIF and places it in a 'watched' folder.
The fax server takes the file in the folder it's watching and processes
them.

The problem is that the TIF's were being created completely black. I found
that units with the Color Quality set to 32-bit worked properly. All others
failed.

So the question is can TS be set to 32-bit? Under the MSTSC options the max
appears to be 24 bit.

Thanks,
Tom
Patrick Rouse
2005-02-04 06:17:02 UTC
Permalink
No. RDP maxes out at 24 bit color. If you require 32 bit color then you'll
need to use a program like Citrix MetaFrame and their ICA Client which
supports 32 bit color and higher resolutions than 1600x1200.

Just a sidenote, what you're referring to is the color depth, i.e. 8, 16,
24, 32 bit, whereas the screen resolution refers to the size of the display
in pixels, i.e. 800x600, 1024x768, 1280x1024, 1600x1200.

If I were you I'd revert back to the previous version, or talk with the
manufacturer to see if there's a way to fix the problem, as MetaFrame is not
cheap.

All 3rd party add-ons:
http://www.workthin.com/tsao.htm

Patrick Rouse
Microsoft MVP - Terminal Server
http://www.workthin.com
Post by Tom
We have an application that allowed us to fax invoices, quotes, etc directly
from the app. Everything worked until we upgraded the program.
Basically the program creates a TIF and places it in a 'watched' folder.
The fax server takes the file in the folder it's watching and processes
them.
The problem is that the TIF's were being created completely black. I found
that units with the Color Quality set to 32-bit worked properly. All others
failed.
So the question is can TS be set to 32-bit? Under the MSTSC options the max
appears to be 24 bit.
Thanks,
Tom
Tom
2005-02-04 17:52:57 UTC
Permalink
Thanks Pat.

I am aware of the difference in color depth and screen resolution but thanks
anyway.

t
Post by Patrick Rouse
No. RDP maxes out at 24 bit color. If you require 32 bit color then you'll
need to use a program like Citrix MetaFrame and their ICA Client which
supports 32 bit color and higher resolutions than 1600x1200.
Just a sidenote, what you're referring to is the color depth, i.e. 8, 16,
24, 32 bit, whereas the screen resolution refers to the size of the display
in pixels, i.e. 800x600, 1024x768, 1280x1024, 1600x1200.
If I were you I'd revert back to the previous version, or talk with the
manufacturer to see if there's a way to fix the problem, as MetaFrame is not
cheap.
http://www.workthin.com/tsao.htm
Patrick Rouse
Microsoft MVP - Terminal Server
http://www.workthin.com
Post by Tom
We have an application that allowed us to fax invoices, quotes, etc directly
from the app. Everything worked until we upgraded the program.
Basically the program creates a TIF and places it in a 'watched' folder.
The fax server takes the file in the folder it's watching and processes
them.
The problem is that the TIF's were being created completely black. I found
that units with the Color Quality set to 32-bit worked properly. All others
failed.
So the question is can TS be set to 32-bit? Under the MSTSC options the max
appears to be 24 bit.
Thanks,
Tom
Tom
2005-02-05 13:58:01 UTC
Permalink
I found that the GotomyPC program (which is basically Citrix) allows the
color depth required.
Post by Tom
Thanks Pat.
I am aware of the difference in color depth and screen resolution but
thanks anyway.
t
Post by Patrick Rouse
No. RDP maxes out at 24 bit color. If you require 32 bit color then you'll
need to use a program like Citrix MetaFrame and their ICA Client which
supports 32 bit color and higher resolutions than 1600x1200.
Just a sidenote, what you're referring to is the color depth, i.e. 8, 16,
24, 32 bit, whereas the screen resolution refers to the size of the display
in pixels, i.e. 800x600, 1024x768, 1280x1024, 1600x1200.
If I were you I'd revert back to the previous version, or talk with the
manufacturer to see if there's a way to fix the problem, as MetaFrame is not
cheap.
http://www.workthin.com/tsao.htm
Patrick Rouse
Microsoft MVP - Terminal Server
http://www.workthin.com
Post by Tom
We have an application that allowed us to fax invoices, quotes, etc directly
from the app. Everything worked until we upgraded the program.
Basically the program creates a TIF and places it in a 'watched' folder.
The fax server takes the file in the folder it's watching and processes
them.
The problem is that the TIF's were being created completely black. I found
that units with the Color Quality set to 32-bit worked properly. All others
failed.
So the question is can TS be set to 32-bit? Under the MSTSC options the max
appears to be 24 bit.
Thanks,
Tom
David Snell
2005-03-14 20:21:06 UTC
Permalink
Can anyone tell me what the MAXIMUM color depth and screen resolution is with
Windows Server 2000 Terminal Service? I realize it depends upon the video
card being able to display it but just how high can it go?
Post by Tom
I found that the GotomyPC program (which is basically Citrix) allows the
color depth required.
Post by Tom
Thanks Pat.
I am aware of the difference in color depth and screen resolution but
thanks anyway.
t
Post by Patrick Rouse
No. RDP maxes out at 24 bit color. If you require 32 bit color then you'll
need to use a program like Citrix MetaFrame and their ICA Client which
supports 32 bit color and higher resolutions than 1600x1200.
Just a sidenote, what you're referring to is the color depth, i.e. 8, 16,
24, 32 bit, whereas the screen resolution refers to the size of the display
in pixels, i.e. 800x600, 1024x768, 1280x1024, 1600x1200.
If I were you I'd revert back to the previous version, or talk with the
manufacturer to see if there's a way to fix the problem, as MetaFrame is not
cheap.
http://www.workthin.com/tsao.htm
Patrick Rouse
Microsoft MVP - Terminal Server
http://www.workthin.com
Post by Tom
We have an application that allowed us to fax invoices, quotes, etc directly
from the app. Everything worked until we upgraded the program.
Basically the program creates a TIF and places it in a 'watched' folder.
The fax server takes the file in the folder it's watching and processes
them.
The problem is that the TIF's were being created completely black. I found
that units with the Color Quality set to 32-bit worked properly. All others
failed.
So the question is can TS be set to 32-bit? Under the MSTSC options the max
appears to be 24 bit.
Thanks,
Tom
Vera Noest [MVP]
2005-03-14 20:48:22 UTC
Permalink
Native W2K TS support 256 colors.

--
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
http://hem.fyristorg.com/vera/IT
--- please respond in newsgroup, NOT by private email ---

"=?Utf-8?B?RGF2aWQgU25lbGw=?="
Post by David Snell
Can anyone tell me what the MAXIMUM color depth and screen
resolution is with Windows Server 2000 Terminal Service? I
realize it depends upon the video card being able to display it
but just how high can it go?
Post by Tom
I found that the GotomyPC program (which is basically Citrix)
allows the color depth required.
Post by Tom
Thanks Pat.
I am aware of the difference in color depth and screen
resolution but thanks anyway.
t
Post by Patrick Rouse
No. RDP maxes out at 24 bit color. If you require 32 bit
color then you'll
need to use a program like Citrix MetaFrame and their ICA
Client which supports 32 bit color and higher resolutions
than 1600x1200.
Just a sidenote, what you're referring to is the color
depth, i.e. 8, 16, 24, 32 bit, whereas the screen resolution
refers to the size of the display
in pixels, i.e. 800x600, 1024x768, 1280x1024, 1600x1200.
If I were you I'd revert back to the previous version, or
talk with the manufacturer to see if there's a way to fix
the problem, as MetaFrame is not
cheap.
http://www.workthin.com/tsao.htm
Patrick Rouse
Microsoft MVP - Terminal Server
http://www.workthin.com
Post by Tom
We have an application that allowed us to fax invoices,
quotes, etc directly
from the app. Everything worked until we upgraded the
program.
Basically the program creates a TIF and places it in a
'watched' folder. The fax server takes the file in the
folder it's watching and processes them.
The problem is that the TIF's were being created completely black. I found
that units with the Color Quality set to 32-bit worked
properly. All others
failed.
So the question is can TS be set to 32-bit? Under the
MSTSC options the max
appears to be 24 bit.
Thanks,
Tom
David Snell
2005-03-14 22:33:02 UTC
Permalink
Hi Vera,

That's the answer I expected but not the one I had wished for. Is there any
way to get more than 256 colors in Server 2000 or do we need to go up to
Server 2003? Citrix is out of the question due to budget constraints.
Post by Vera Noest [MVP]
Native W2K TS support 256 colors.
--
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
http://hem.fyristorg.com/vera/IT
--- please respond in newsgroup, NOT by private email ---
"=?Utf-8?B?RGF2aWQgU25lbGw=?="
Post by David Snell
Can anyone tell me what the MAXIMUM color depth and screen
resolution is with Windows Server 2000 Terminal Service? I
realize it depends upon the video card being able to display it
but just how high can it go?
Post by Tom
I found that the GotomyPC program (which is basically Citrix)
allows the color depth required.
Post by Tom
Thanks Pat.
I am aware of the difference in color depth and screen
resolution but thanks anyway.
t
Post by Patrick Rouse
No. RDP maxes out at 24 bit color. If you require 32 bit color then you'll
need to use a program like Citrix MetaFrame and their ICA
Client which supports 32 bit color and higher resolutions
than 1600x1200.
Just a sidenote, what you're referring to is the color
depth, i.e. 8, 16, 24, 32 bit, whereas the screen resolution
refers to the size of the display
in pixels, i.e. 800x600, 1024x768, 1280x1024, 1600x1200.
If I were you I'd revert back to the previous version, or
talk with the manufacturer to see if there's a way to fix
the problem, as MetaFrame is not
cheap.
http://www.workthin.com/tsao.htm
Patrick Rouse
Microsoft MVP - Terminal Server
http://www.workthin.com
Post by Tom
We have an application that allowed us to fax invoices,
quotes, etc directly
from the app. Everything worked until we upgraded the
program.
Basically the program creates a TIF and places it in a
'watched' folder. The fax server takes the file in the
folder it's watching and processes them.
The problem is that the TIF's were being created completely black. I found
that units with the Color Quality set to 32-bit worked
properly. All others
failed.
So the question is can TS be set to 32-bit? Under the
MSTSC options the max
appears to be 24 bit.
Thanks,
Tom
Vera Noest [MVP]
2005-03-15 19:58:18 UTC
Permalink
There is no way you can get more colors with native W2K TS.

--
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
http://hem.fyristorg.com/vera/IT
--- please respond in newsgroup, NOT by private email ---

"=?Utf-8?B?RGF2aWQgU25lbGw=?="
Post by David Snell
Hi Vera,
That's the answer I expected but not the one I had wished for.
Is there any way to get more than 256 colors in Server 2000 or
do we need to go up to Server 2003? Citrix is out of the
question due to budget constraints.
Post by Vera Noest [MVP]
Native W2K TS support 256 colors.
--
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
http://hem.fyristorg.com/vera/IT
--- please respond in newsgroup, NOT by private email ---
"=?Utf-8?B?RGF2aWQgU25lbGw=?="
Post by David Snell
Can anyone tell me what the MAXIMUM color depth and screen
resolution is with Windows Server 2000 Terminal Service? I
realize it depends upon the video card being able to display
it but just how high can it go?
Post by Tom
I found that the GotomyPC program (which is basically
Citrix) allows the color depth required.
Post by Tom
Thanks Pat.
I am aware of the difference in color depth and screen
resolution but thanks anyway.
t
Post by Patrick Rouse
No. RDP maxes out at 24 bit color. If you require 32
bit color then you'll
need to use a program like Citrix MetaFrame and their ICA
Client which supports 32 bit color and higher resolutions
than 1600x1200.
Just a sidenote, what you're referring to is the color
depth, i.e. 8, 16, 24, 32 bit, whereas the screen
resolution refers to the size of the display
in pixels, i.e. 800x600, 1024x768, 1280x1024, 1600x1200.
If I were you I'd revert back to the previous version, or
talk with the manufacturer to see if there's a way to fix
the problem, as MetaFrame is not
cheap.
http://www.workthin.com/tsao.htm
Patrick Rouse
Microsoft MVP - Terminal Server
http://www.workthin.com
Post by Tom
We have an application that allowed us to fax invoices,
quotes, etc directly
from the app. Everything worked until we upgraded the
program.
Basically the program creates a TIF and places it in a
'watched' folder. The fax server takes the file in the
folder it's watching and processes them.
The problem is that the TIF's were being created
completely black. I found
that units with the Color Quality set to 32-bit worked
properly. All others
failed.
So the question is can TS be set to 32-bit? Under the
MSTSC options the max
appears to be 24 bit.
Thanks,
Tom
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