Controlling Remote Users

[Gordon]

I had to reinstall my Terminal Server and since doing this i cant controll
users through TS Admin, you know where the list of users that are logged on
to the TS and you can right click on them and remote control them, but this
option is now greyed out.

Any ideas?

[Vera Noest [MVP]]

Which OS do you run on the TS?
Are you trying to do this from the console? That doesn't work, you
have to start an rdp sessions first.

232792 - HOW TO: Use the Terminal Services Remote Control Feature
http://support.microsoft.com/?kbid=232792

_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
*----------- Please reply in newsgroup -------------*

Post by Gordon
I had to reinstall my Terminal Server and since doing this i
cant controll users through TS Admin, you know where the list of
users that are logged on to the TS and you can right click on
them and remote control them, but this option is now greyed out.
Any ideas?

[Gordon]

We are using it on win 2000 server and on windows xp pro.

Ill try out your suggestions and see how it goes.

thanks

Post by Vera Noest [MVP]
Which OS do you run on the TS?
Are you trying to do this from the console? That doesn't work, you
have to start an rdp sessions first.
232792 - HOW TO: Use the Terminal Services Remote Control Feature
http://support.microsoft.com/?kbid=232792
_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
*----------- Please reply in newsgroup -------------*

Post by Gordon
I had to reinstall my Terminal Server and since doing this i
cant controll users through TS Admin, you know where the list of
users that are logged on to the TS and you can right click on
them and remote control them, but this option is now greyed out.
Any ideas?