Printing problem from remote server via remote desktop

Discussion:

(too old to reply)

AAA

2005-08-03 09:00:01 UTC

I tried to access Window printer setup in a remote server to print from the
server to local printer via Remote desktop. The remote server and the local
print server are in the same domain so sharing printing resources are not an
issue because it had been tested before and worked fine. However, two days
ago, I saw the following error message(please see end of message). Also today
I see all printers in the setup of the remote server gone missing and when I
tried to add new printer,I see the following error message(please see end of
message). The error message did not appear at local server or via local
desktop but it only occur via remote connection from remote clients.
Can you please advice what is the root cause of the problem? Thanks in
advance.

The error message appear in the remote server (via Remote desktop) is

Out of Resources
---------------------
Printer operation cannot continue due to lack of resources. The print
subsystem is unavailable.

Vera Noest [MVP]

2005-08-03 20:08:18 UTC

Permalink

Sounds like your printer spooler crashed.
Anything in the EventLog on the server?
Have you tried to restart the Spooler service?
Did you install 3rd party printer drivers on the server?

_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___

Post by AAA
I tried to access Window printer setup in a remote server to
print from the server to local printer via Remote desktop. The
remote server and the local print server are in the same domain
so sharing printing resources are not an issue because it had
been tested before and worked fine. However, two days ago, I saw
the following error message(please see end of message). Also
today I see all printers in the setup of the remote server gone
missing and when I tried to add new printer,I see the following
error message(please see end of message). The error message did
not appear at local server or via local desktop but it only
occur via remote connection from remote clients. Can you please
advice what is the root cause of the problem? Thanks in advance.
The error message appear in the remote server (via Remote
desktop) is
Out of Resources
---------------------
Printer operation cannot continue due to lack of resources. The
print subsystem is unavailable.

AAA

2005-08-04 04:28:01 UTC

Permalink

Vera,

Thanks for your clue and suggestion. The root cause is due to the printer
spooler service having problem. Restart it has solved the problem.

Post by Vera Noest [MVP]
Sounds like your printer spooler crashed.
Anything in the EventLog on the server?
Have you tried to restart the Spooler service?
Did you install 3rd party printer drivers on the server?
_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___

Vera Noest [MVP]

2005-08-04 20:11:31 UTC

Permalink

OK, I'm glad that the immediate problem is solved.
However, if the printer spooler crashed because you installed a 3rd
party printer driver, I expect it to happen again.

If so, uninstall any 3rd party printer driver, and map your
printers to a native driver, by creating a custom ntprintsubs.inf
file.
Details here:

239088 - Windows 2000 Terminal Services Server Logs Events 1111,
1105, and 1106
http://support.microsoft.com/?kbid=239088

_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___

Post by AAA
Vera,
Thanks for your clue and suggestion. The root cause is due to
the printer spooler service having problem. Restart it has
solved the problem.

Post by AAA
I tried to access Window printer setup in a remote server to
print from the server to local printer via Remote desktop.
The remote server and the local print server are in the same
domain so sharing printing resources are not an issue because
it had been tested before and worked fine. However, two days
ago, I saw the following error message(please see end of
message). Also today I see all printers in the setup of the
remote server gone missing and when I tried to add new
printer,I see the following error message(please see end of
message). The error message did not appear at local server or
via local desktop but it only occur via remote connection
from remote clients. Can you please advice what is the root
cause of the problem? Thanks in advance.
The error message appear in the remote server (via Remote
desktop) is
Out of Resources
---------------------
Printer operation cannot continue due to lack of resources.
The print subsystem is unavailable.