clients cannot connect

[Wolfgang Holesch]

We had to switch our windows 2000 terminal server to a completely different
hardware. After a backup restore from the old server we had to do a windows
2000 repair installation because the new server did not start in normal mode.

Everything now is working as before except the terminal service in
application mode. The problem is: there is no RDP listener thread! No service
listening to port 3389. In terminal service mangager there is only session ID
65536 with staus "disconnecting" instead of "listening".

Except basic microsoft services no other application active (no firewall etc).

Any help appreciated, urgent
Wolfgang

[Wolfgang Holesch]

addendum:
Terminal service licence manager running on same machine with status:
activated.
Terminal service configuration RDP-session activated.
No entries in even log.

Post by Wolfgang Holesch
We had to switch our windows 2000 terminal server to a completely different
hardware. After a backup restore from the old server we had to do a windows
2000 repair installation because the new server did not start in normal mode.
Everything now is working as before except the terminal service in
application mode. The problem is: there is no RDP listener thread! No service
listening to port 3389. In terminal service mangager there is only session ID
65536 with staus "disconnecting" instead of "listening".
Except basic microsoft services no other application active (no firewall etc).
Any help appreciated, urgent
Wolfgang

[Vera Noest [MVP]]

Check if this helps:

270588 - Remote Desktop Protocol Clients Cannot Connect to Terminal
Services Server
http://support.microsoft.com/?kbid=270588

Or else you could try to delete the rdp-tcp connection and create a
new one.

--
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
http://hem.fyristorg.com/vera/IT
--- please respond in newsgroup, NOT by private email ---

"=?Utf-8?B?V29sZmdhbmcgSG9sZXNjaA==?="

Post by Wolfgang Holesch
Terminal service licence manager running on same machine with
status: activated.
Terminal service configuration RDP-session activated.
No entries in even log.

Post by Wolfgang Holesch
We had to switch our windows 2000 terminal server to a
completely different hardware. After a backup restore from the
old server we had to do a windows 2000 repair installation
because the new server did not start in normal mode.
Everything now is working as before except the terminal service
in application mode. The problem is: there is no RDP listener
thread! No service listening to port 3389. In terminal service
mangager there is only session ID 65536 with staus
"disconnecting" instead of "listening".
Except basic microsoft services no other application active (no firewall etc).
Any help appreciated, urgent
Wolfgang

[Wolfgang Holesch]

This did solve my problem!

I did read the KB270588 article before. But because it states that the
problem was solved with Windows 2000 SP2 and the registry entry was slghtly
different, I assumed that this was not our problem.
In our case the status of the connection was "disconnecting" not "down", we
used Windows 2000 SP4 installation CD and there was no key value with name
\Device\Video0. But after adding this key with the given value the problem
was gone.

Thank you for the help
Wolfgang

Post by Vera Noest [MVP]
270588 - Remote Desktop Protocol Clients Cannot Connect to Terminal
Services Server
http://support.microsoft.com/?kbid=270588
Or else you could try to delete the rdp-tcp connection and create a
new one.
--
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
http://hem.fyristorg.com/vera/IT
--- please respond in newsgroup, NOT by private email ---
"=?Utf-8?B?V29sZmdhbmcgSG9sZXNjaA==?="

[Vera Noest [MVP]]

I'm glad that it solved your problem, Wolfgang, and thanks for
reporting back here. I was also a bit doubtful if it would work,
because of the SP2 reference, so your feedback is appreciated!

--
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
http://hem.fyristorg.com/vera/IT
--- please respond in newsgroup, NOT by private email ---

"=?Utf-8?B?V29sZmdhbmcgSG9sZXNjaA==?="

Post by Wolfgang Holesch
This did solve my problem!
I did read the KB270588 article before. But because it states
that the problem was solved with Windows 2000 SP2 and the
registry entry was slghtly different, I assumed that this was
not our problem. In our case the status of the connection was
"disconnecting" not "down", we used Windows 2000 SP4
installation CD and there was no key value with name
\Device\Video0. But after adding this key with the given value
the problem was gone.
Thank you for the help
Wolfgang

Post by Vera Noest [MVP]
270588 - Remote Desktop Protocol Clients Cannot Connect to
Terminal Services Server
http://support.microsoft.com/?kbid=270588
Or else you could try to delete the rdp-tcp connection and
create a new one.
--
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
http://hem.fyristorg.com/vera/IT
--- please respond in newsgroup, NOT by private email ---
"=?Utf-8?B?V29sZmdhbmcgSG9sZXNjaA==?="