Problem with HP LJ1012 Printer

[ThomasTran]

Hello everybody,

We have a client using TS on Win2K . They have a batch of HP LJ1012 printers
. In some applications developped with PowerBuilder, some reports printed
out with an abnormal very small font .
I would like to know your suggestion where to check for this problem ? Is
there any generic driver that can fix this ?

Thanks a lot

Thomas T.

[Vera Noest [MVP]]

The HP LJ 1012 is not supported at all under TS.
Documented here:

HP Color LaserJet, LaserJet, All-in-One, and Multi-Function Series
Products - HP Printers Supported in Citrix MetaFrame Presentation and
Terminal Server Environments
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?
objectID=c00213455
_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___

Post by ThomasTran
Hello everybody,
We have a client using TS on Win2K . They have a batch of HP
LJ1012 printers . In some applications developped with
PowerBuilder, some reports printed out with an abnormal very
small font . I would like to know your suggestion where to check
for this problem ? Is there any generic driver that can fix this
?
Thanks a lot
Thomas T.

[ThomasTran]

Thanks Vera,

Is there any workaround like changing a generic driver ? Our client has a
lot of this modele,
it's not easy to tell them to change the whole batch . Other applications
work fine, only one
that prints with small font

I have seen the document, and i'm crazying when seeing another document
linked from your website
that points to Citrix website, in this document it says YES
http://knowledgebase.citrix.com/kb/entry.jspa?externalID=CTX102356

:-(

Post by Vera Noest [MVP]
The HP LJ 1012 is not supported at all under TS.
HP Color LaserJet, LaserJet, All-in-One, and Multi-Function Series
Products - HP Printers Supported in Citrix MetaFrame Presentation and
Terminal Server Environments
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?
objectID=c00213455
_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___

Post by ThomasTran
Hello everybody,
We have a client using TS on Win2K . They have a batch of HP
LJ1012 printers . In some applications developped with
PowerBuilder, some reports printed out with an abnormal very
small font . I would like to know your suggestion where to check
for this problem ? Is there any generic driver that can fix this
?
Thanks a lot
Thomas T.

[Vera Noest [MVP]]

Yes, that's frustrating.
The web document is more recent, from August 2005, while the Citrix
document is from February 2005.
They must have changed it between these. This particular entry is
the only one that says: Supported: "No", and still lists a driver
version.
All other unsupported models say: Supported: "Not supported" and
list "N/A" under "Driver version". Seems like a quick and sloppy
change.
I don't know if you can get better results with another driver.
_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___

Post by ThomasTran
Thanks Vera,
Is there any workaround like changing a generic driver ? Our
client has a lot of this modele,
it's not easy to tell them to change the whole batch . Other
applications work fine, only one
that prints with small font
I have seen the document, and i'm crazying when seeing another
document linked from your website
that points to Citrix website, in this document it says YES
http://knowledgebase.citrix.com/kb/entry.jspa?externalID=CTX10235
6
:-(

Post by Vera Noest [MVP]
The HP LJ 1012 is not supported at all under TS.
HP Color LaserJet, LaserJet, All-in-One, and Multi-Function
Series Products - HP Printers Supported in Citrix MetaFrame
Presentation and Terminal Server Environments
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?
objectID=c00213455
_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___

Post by ThomasTran
Hello everybody,
We have a client using TS on Win2K . They have a batch of HP
LJ1012 printers . In some applications developped with
PowerBuilder, some reports printed out with an abnormal very
small font . I would like to know your suggestion where to
check for this problem ? Is there any generic driver that can
fix this ?
Thanks a lot
Thomas T.

[Nick Al Greco]

Yo

Try using the HP Laserjet Series II or/and HP Laserjet III drivers sets.
That print drivers seems to work with just about anything!!!

Let me know?
Adios
Al Greco!

Post by Vera Noest [MVP]
Yes, that's frustrating.
The web document is more recent, from August 2005, while the Citrix
document is from February 2005.
They must have changed it between these. This particular entry is
the only one that says: Supported: "No", and still lists a driver
version.
All other unsupported models say: Supported: "Not supported" and
list "N/A" under "Driver version". Seems like a quick and sloppy
change.
I don't know if you can get better results with another driver.
_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___

Post by ThomasTran
Thanks Vera,
Is there any workaround like changing a generic driver ? Our
client has a lot of this modele,
it's not easy to tell them to change the whole batch . Other
applications work fine, only one
that prints with small font
I have seen the document, and i'm crazying when seeing another
document linked from your website
that points to Citrix website, in this document it says YES
http://knowledgebase.citrix.com/kb/entry.jspa?externalID=CTX10235
6
:-(

Post by Vera Noest [MVP]
The HP LJ 1012 is not supported at all under TS.
HP Color LaserJet, LaserJet, All-in-One, and Multi-Function
Series Products - HP Printers Supported in Citrix MetaFrame
Presentation and Terminal Server Environments
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?
objectID=c00213455
_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___

Post by ThomasTran
Hello everybody,
We have a client using TS on Win2K . They have a batch of HP
LJ1012 printers . In some applications developped with
PowerBuilder, some reports printed out with an abnormal very
small font . I would like to know your suggestion where to
check for this problem ? Is there any generic driver that can
fix this ?
Thanks a lot
Thomas T.

[Lefty Bigfoot]

Vera Noest [MVP] wrote
(in article

Post by Vera Noest [MVP]
The HP LJ 1012 is not supported at all under TS.

Strange, it works like a champ here. Multiple 1012's installed,
all working fine.

Post by Vera Noest [MVP]
HP Color LaserJet, LaserJet, All-in-One, and Multi-Function Series
Products - HP Printers Supported in Citrix MetaFrame Presentation and
Terminal Server Environments
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?
objectID=c00213455

That document says that Citrix is unsupported, but does that
mean that Terminal services is not supported? They list 2003,
and there is a driver for 2003, and as I said, it works here.