Laptop upgraded from XP Home to XP Pro is refused to connect to terminal server: license expired...

[SammyBar]

Hi all,

We have a laptop running WinXP Home. That PC is used to connect to our
Windows 2000 Terminal Server (TS). Recently we updated the laptop to Win XP
Professional. It was connecting ok to the TS but yesterday it start refused
to do that: the error messages says that the terminal server licensing has
expired.
From our experience Win XP Pro terminal server licenses does not expires, so
we suppouse the problem is the following: First time the laptop connected to
TS as XP Home it received a temporary 90 days CAL similar to those licenses
that are assigned to Win98 PCs. Then we upgraded laptop to Win XP Pro but
the license server continued to consider the license to this laptop to be a
90 temporary CAL, and that expired yesterday. Our questions are:
Are we right?
And in this case, how to reclaim for the laptop the client license that
corresponds to XP Pro (non expirable license)?
Any idea is welcomed.

Thanks in advance
Sammy

[Jeff Pitsch]

The CAL is not built-in to XP Pro. It still needs to get a license from the
TS license server. check the permission on
HKLM\Software\Microsoft\MSlicensing\Store and make sure USER has full
control.

Jeff Pitsch
http://www.sbcgatekeeper.com
Your terminal services security website

Post by SammyBar
Hi all,
We have a laptop running WinXP Home. That PC is used to connect to our
Windows 2000 Terminal Server (TS). Recently we updated the laptop to Win
XP Professional. It was connecting ok to the TS but yesterday it start
refused to do that: the error messages says that the terminal server
licensing has expired.
From our experience Win XP Pro terminal server licenses does not expires,
so we suppouse the problem is the following: First time the laptop
connected to TS as XP Home it received a temporary 90 days CAL similar to
those licenses that are assigned to Win98 PCs. Then we upgraded laptop to
Win XP Pro but the license server continued to consider the license to
this laptop to be a 90 temporary CAL, and that expired yesterday. Our
Are we right?
And in this case, how to reclaim for the laptop the client license that
corresponds to XP Pro (non expirable license)?
Any idea is welcomed.
Thanks in advance
Sammy

[SammyBar]

Post by Jeff Pitsch
The CAL is not built-in to XP Pro. It still needs to get a license from the
TS license server.

Yes, I have a Terminal Server Licensing server running not on the Terminal
Server itself but on the primary domain controller. It is running ok and all
our XP Pro workstations are registered them
with permanent (non-expiring) licenses, except for that laptop. When that
laptop connected the first time it was configured as it was buyed with XP
Home.

Post by Jeff Pitsch
check the permission on HKLM\Software\Microsoft\MSlicensing\Store and make
sure USER has full control.

The problem the laptop is now on a remote place, and the user is asking us
by phone.

[Jeff Pitsch]

Post by SammyBar

Post by Jeff Pitsch
check the permission on HKLM\Software\Microsoft\MSlicensing\Store and
make sure USER has full control.

The problem the laptop is now on a remote place, and the user is asking us
by phone.

Ok, but what does that mean? Is he an admin on the box? If not, someone is
going to have to check that reg key and change it so he can get a license.

Jeff Pitsch
http://www.sbcgatekeeper.com
Your terminal services security website

[SammyBar]

Post by Jeff Pitsch
Ok, but what does that mean? Is he an admin on the box? If not, someone
is going to have to check that reg key and change it so he can get a
license.

Yes, he is Admin on the laptop. Which key are you referring to? I just found
on the KB the article http://support.microsoft.com/?kbid=187614 indicating
to clear HKLM/Software/Microsoft/MSLicensing subkeys. I successfully tried
on both XP Pro and Win98 pcs. Now I'm waiting for the user call to try to
fix the laptop.
Am I on the right track?

Thanks for your answer
Sammy

[Jeff Pitsch]

that would be the key I posted in my first post.

Jeff Pitsch
http://www.sbcgatekeeper.com
Your terminal services security website

Post by SammyBar

Post by Jeff Pitsch
Ok, but what does that mean? Is he an admin on the box? If not, someone
is going to have to check that reg key and change it so he can get a
license.

Yes, he is Admin on the laptop. Which key are you referring to? I just
found on the KB the article http://support.microsoft.com/?kbid=187614
indicating to clear HKLM/Software/Microsoft/MSLicensing subkeys. I
successfully tried on both XP Pro and Win98 pcs. Now I'm waiting for the
user call to try to fix the laptop.
Am I on the right track?
Thanks for your answer
Sammy