urgent! problems with win2000 & win2003-remote desktop without ico

[Simon]

We have 2 Windows 2000 Servers and 2 Windows 2003 Server with terminal
services that all have developed the same problem. from yesterday when we
connect to the server using terminal services we have the cleaned desktop.
Can anybody help.
Thanks, Simona.

[Vera Noest [MVP]]

Can you give some more details?
Have you checked the EventLog on the servers? Any profile load and
unload errors?
Does it also occur when you log on to the physical console of the
server, with the local Administrator account?
Is this after you have logged on to the server normally, or can't you
even see the logon dialog box?
Do you see a black desktop? Or a blue one? Do you see the task bar?

What has been changed on your servers or your network since the last
time it worked normally? Installed any security patches?

_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___

Post by Simon
We have 2 Windows 2000 Servers and 2 Windows 2003 Server with
terminal services that all have developed the same problem.
from yesterday when we connect to the server using terminal
services we have the cleaned desktop. Can anybody help.
Thanks, Simona.

[Simon]

in safe mode, windows works (without terminal serciveces perhaps).
yestarday I called Microsoft Support Tech that has open a new troubleshoot.
They said there is some services not activated on the system for the network.
They will reply on monday.
thank Vera.

Simona

Post by Vera Noest [MVP]
Can you give some more details?
Have you checked the EventLog on the servers? Any profile load and
unload errors?
Does it also occur when you log on to the physical console of the
server, with the local Administrator account?
Is this after you have logged on to the server normally, or can't you
even see the logon dialog box?
Do you see a black desktop? Or a blue one? Do you see the task bar?
What has been changed on your servers or your network since the last
time it worked normally? Installed any security patches?
_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___

Post by Simon
We have 2 Windows 2000 Servers and 2 Windows 2003 Server with
terminal services that all have developed the same problem.
from yesterday when we connect to the server using terminal
services we have the cleaned desktop. Can anybody help.
Thanks, Simona.