Sluggish Terminal Server performance.

[Brad]

Hi Everyone,

I am having sluggish performacne with users luanching their Terminal Server
Session from the RDP application. What would normally take 30 seconds is now
takng close to two minutes. I first noticed the following behavior when
Installed the following patches.: B870763,B8855836,B867460 and B885835.

I uninstalled these patches and then fixed the problem where the DTC serivce
wouldn't after I installed the patches and I am still having sluggish
perfroamance. Once the termianl session is up, the user is not having any
issues using the Apps.

The Server in Question is runnning Windows 2003 Server Standard Editon.

Any help would be appreciated.

Thanks

Brad

[Vera Noest [MVP]]

Exactly *when* is it sluggish?
Before the login screen appears? During authentication? Or while
the user profile is loaded?
Is there anything in the EventLog on the TS?

--
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
http://hem.fyristorg.com/vera/IT
--- please respond in newsgroup, NOT by private email ---

Post by Brad
Hi Everyone,
I am having sluggish performacne with users luanching their
Terminal Server Session from the RDP application. What would
normally take 30 seconds is now takng close to two minutes. I
first noticed the following behavior when Installed the
following patches.: B870763,B8855836,B867460 and B885835.
I uninstalled these patches and then fixed the problem where the
DTC serivce wouldn't after I installed the patches and I am
still having sluggish perfroamance. Once the termianl session is
up, the user is not having any issues using the Apps.
The Server in Question is runnning Windows 2003 Server Standard Editon.
Any help would be appreciated.
Thanks
Brad

[Brad]

Hi Vera

Thank yo very much for responding to me. Where I notice the sluggishness, is
from the time the "RDP Client" is launched from the workstation until they
get the actual desktop after logging in. The enitre process from start to
finish used to take 30 seconds. Now it takes two minutes. The bulk of the lag
time appears to be after the user puts in their login id and password until
the actual terminal service desktop is displayed. I have not seen any
warning or error messages on the system and application logs on the server. I
will be at the site tomorrow to review the logs on the workstations.

Thanks Again for your help!!!!

Brad

Post by Vera Noest [MVP]
Exactly *when* is it sluggish?
Before the login screen appears? During authentication? Or while
the user profile is loaded?
Is there anything in the EventLog on the TS?
--
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
http://hem.fyristorg.com/vera/IT
--- please respond in newsgroup, NOT by private email ---

Post by Brad
Hi Everyone,
I am having sluggish performacne with users luanching their
Terminal Server Session from the RDP application. What would
normally take 30 seconds is now takng close to two minutes. I
first noticed the following behavior when Installed the
following patches.: B870763,B8855836,B867460 and B885835.
I uninstalled these patches and then fixed the problem where the
DTC serivce wouldn't after I installed the patches and I am
still having sluggish perfroamance. Once the termianl session is
up, the user is not having any issues using the Apps.
The Server in Question is runnning Windows 2003 Server Standard Editon.
Any help would be appreciated.
Thanks
Brad

[Vera Noest [MVP]]

If the main delay occurs after entering the password, then it is
probably something with the user profile or the Group Policies
that takes more time than usual.
If there's nothing in the EventLog, you could turn on UserEnv
debugging:

221833 - How to enable user environment debug logging in retail
builds of Windows
http://support.microsoft.com/?kbid=221833

--
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
http://hem.fyristorg.com/vera/IT
--- please respond in newsgroup, NOT by private email ---

Post by Brad
Hi Vera
Thank yo very much for responding to me. Where I notice the
sluggishness, is from the time the "RDP Client" is launched
from the workstation until they get the actual desktop after
logging in. The enitre process from start to finish used to
take 30 seconds. Now it takes two minutes. The bulk of the lag
time appears to be after the user puts in their login id and
password until the actual terminal service desktop is displayed.
I have not seen any warning or error messages on the system and
application logs on the server. I will be at the site tomorrow
to review the logs on the workstations.
Thanks Again for your help!!!!
Brad

Post by Vera Noest [MVP]
Exactly *when* is it sluggish?
Before the login screen appears? During authentication? Or
while the user profile is loaded?
Is there anything in the EventLog on the TS?
--
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
http://hem.fyristorg.com/vera/IT
--- please respond in newsgroup, NOT by private email ---

Post by Brad
Hi Everyone,
I am having sluggish performacne with users luanching their
Terminal Server Session from the RDP application. What would
normally take 30 seconds is now takng close to two minutes. I
first noticed the following behavior when Installed the
following patches.: B870763,B8855836,B867460 and B885835.
I uninstalled these patches and then fixed the problem where
the DTC serivce wouldn't after I installed the patches and I
am still having sluggish perfroamance. Once the termianl
session is up, the user is not having any issues using the
Apps.
The Server in Question is runnning Windows 2003 Server
Standard Editon.
Any help would be appreciated.
Thanks
Brad