Citrix Metaframe XPa on W2k - Thin cleint liceance problem

Discussion:

(too old to reply)

Vera Noest [MVP]

2005-05-30 21:00:20 UTC

Check if this helps:

827355 - Event ID 1004 is logged when a thin client tries to obtain
a Terminal Services license
http://support.microsoft.com/?kbid=827355

_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
http://hem.fyristorg.com/vera/IT
___ please respond in newsgroup, NOT by private email ___

AD - Windows2000 SP4
3 DC - Windows2000 SP4
Terminal Server Licensing is working on one DC (Win2k SP4) and
all FSMO also on this DC
I've also
1 server with Win2k ADV with RDP Client (thin client - Compaq
Evo T30 using RDP protocol)
2 servers with Win2k STD with Citirix Metaframe XPa (thin HP
T5510 and fat client using ICA protocol)
I ve error eventID 1004 via VPN connection when I'm connect from
HP T5510 The terminal server cannot issue a client license.
I set up rights in key HKLM\SOFTWARE\Citrix\MSLicensing via
Citrix KB
http://support.citrix.com/kb/entry.jspa?externalID=CTX564283
I'm also set value DefaultLicenseServer on all Citirix servers
I'm install and Terminal Server Licensing server also KB827355
And nothings What should I do now?
Terminal Server Licensing show 440 free licences and all
register HP thin client expired a about 1,5 mouth
Thaks for help
Michal

Michal Ch

2005-05-30 21:08:50 UTC

Permalink

Hi
I wrote on my post that KB827355 already installed on my Terminal Server
Licensing
But I still error in event log

Post by Vera Noest [MVP]
827355 - Event ID 1004 is logged when a thin client tries to obtain
a Terminal Services license
http://support.microsoft.com/?kbid=827355
_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
http://hem.fyristorg.com/vera/IT
___ please respond in newsgroup, NOT by private email ___

Vera Noest [MVP]

2005-05-30 22:21:26 UTC

Permalink

Are you using the latest firmware on the client?
Also check if it helps to remove the temporary license from the
client (this is usually done by resetting the client to the factory
defaults).

Another possibility is that you have a black hole router between
your client and the TS, which blocks packets above a certain size.
This can prevent the transfer of the permanent TS CAL to the
client.

If this is the problem, you have to change the MTU size. Check the
Terminal Services FAQ, there are 2 items about this under
"Connectivity"

http://www.microsoft.com/windowsserver2003/community/centers/termin
al/terminal_faq.asp

_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
http://hem.fyristorg.com/vera/IT
___ please respond in newsgroup, NOT by private email ___

Post by Michal Ch
Hi
I wrote on my post that KB827355 already installed on my
Terminal Server Licensing
But I still error in event log

Post by Vera Noest [MVP]
827355 - Event ID 1004 is logged when a thin client tries to
obtain a Terminal Services license
http://support.microsoft.com/?kbid=827355
_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
http://hem.fyristorg.com/vera/IT
___ please respond in newsgroup, NOT by private email ___

AD - Windows2000 SP4
3 DC - Windows2000 SP4
Terminal Server Licensing is working on one DC (Win2k SP4)
and all FSMO also on this DC
I've also
1 server with Win2k ADV with RDP Client (thin client - Compaq
Evo T30 using RDP protocol)
2 servers with Win2k STD with Citirix Metaframe XPa (thin HP
T5510 and fat client using ICA protocol)
I ve error eventID 1004 via VPN connection when I'm connect
from HP T5510 The terminal server cannot issue a client
license.
I set up rights in key HKLM\SOFTWARE\Citrix\MSLicensing via
Citrix KB
http://support.citrix.com/kb/entry.jspa?externalID=CTX564283
I'm also set value DefaultLicenseServer on all Citirix
servers I'm install and Terminal Server Licensing server also
KB827355
And nothings What should I do now?
Terminal Server Licensing show 440 free licences and all
register HP thin client expired a about 1,5 mouth
Thaks for help
Michal