W2k3 Terminal Server Client error

[Josh Muehe]

I have 1 single client that can't connect to either of our terminal servers
from her primary workstation. She gets the error ""you do not have access to
log onto this session" when she logs in with her account.
She can log in with a test user account from her workstation just fine and
she can log in as herself from any other workstation with out an error.
Something about the combination of her account on her primary workstation has
an issue.
We are in per user licensing mode.
I've specified the license server explicitly as per
http://support.microsoft.com/default.aspx?scid=kb;en-us;q279561

I deleted the {HKLM\Software\Microsoft\MSLicensing\} key on the client as
per another suggestion I got. The key was recreated but she still can't log
in. None of my other 100+ users are experiencing this issue. Any ideas?

[Vera Noest [MVP]]

Anything in the EventLog on the server when her connection is
refused?
Check if she has at least write permissions on the licensing key
in the registry of this clients. The user must be able to store
the license in the registry and thus must have write permission.


--
Vera Noest
MCSE,CCEA, Microsoft MVP - Terminal Server
http://hem.fyristorg.com/vera/IT
*----------- Please reply in newsgroup -------------*
"=?Utf-8?B?Sm9zaCBNdWVoZQ==?="

Post by Josh Muehe
I have 1 single client that can't connect to either of our
terminal servers from her primary workstation. She gets the
error ""you do not have access to log onto this session" when
she logs in with her account. She can log in with a test user
account from her workstation just fine and she can log in as
herself from any other workstation with out an error. Something
about the combination of her account on her primary workstation
has an issue.
We are in per user licensing mode.
I've specified the license server explicitly as per
http://support.microsoft.com/default.aspx?scid=kb;en-us;q279561
I deleted the {HKLM\Software\Microsoft\MSLicensing\} key on the
client as per another suggestion I got. The key was recreated
but she still can't log in. None of my other 100+ users are
experiencing this issue. Any ideas?

[Josh Muehe]

I actually saw that in another KB article and verified that she does. She's
actually an admin on her own workstation. I would expect though that if for
some reason she hadn't had access she would not have been able to log onto
the terminal server as the test user when she's logged into her workstation
as her.

As a litle additional info. If I log onto her workstation as me I can then
log onto the terminal server as her. So its something about her profile that
won't let her log on to terminal serveras herself from her machine

It's really strange.

Post by Vera Noest [MVP]
Anything in the EventLog on the server when her connection is
refused?
Check if she has at least write permissions on the licensing key
in the registry of this clients. The user must be able to store
the license in the registry and thus must have write permission.
--
Vera Noest
MCSE,CCEA, Microsoft MVP - Terminal Server
http://hem.fyristorg.com/vera/IT
*----------- Please reply in newsgroup -------------*
"=?Utf-8?B?Sm9zaCBNdWVoZQ==?="

Post by Josh Muehe
I have 1 single client that can't connect to either of our
terminal servers from her primary workstation. She gets the
error ""you do not have access to log onto this session" when
she logs in with her account. She can log in with a test user
account from her workstation just fine and she can log in as
herself from any other workstation with out an error. Something
about the combination of her account on her primary workstation
has an issue.
We are in per user licensing mode.
I've specified the license server explicitly as per
http://support.microsoft.com/default.aspx?scid=kb;en-us;q279561
I deleted the {HKLM\Software\Microsoft\MSLicensing\} key on the
client as per another suggestion I got. The key was recreated
but she still can't log in. None of my other 100+ users are
experiencing this issue. Any ideas?

[Vera Noest [MVP]]

Have you tried to delete the users profile?

--
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
http://hem.fyristorg.com/vera/IT
--- please respond in newsgroup, NOT by private email ---

"=?Utf-8?B?Sm9zaCBNdWVoZQ==?="

Post by Josh Muehe
I actually saw that in another KB article and verified that she
does. She's actually an admin on her own workstation. I would
expect though that if for some reason she hadn't had access she
would not have been able to log onto the terminal server as the
test user when she's logged into her workstation as her.
As a litle additional info. If I log onto her workstation as me
I can then log onto the terminal server as her. So its something
about her profile that won't let her log on to terminal serveras
herself from her machine
It's really strange.

Post by Vera Noest [MVP]
Anything in the EventLog on the server when her connection is
refused?
Check if she has at least write permissions on the licensing
key in the registry of this clients. The user must be able to
store the license in the registry and thus must have write
permission.
--
Vera Noest
MCSE,CCEA, Microsoft MVP - Terminal Server
http://hem.fyristorg.com/vera/IT
*----------- Please reply in newsgroup -------------*
"=?Utf-8?B?Sm9zaCBNdWVoZQ==?="

Post by Josh Muehe
I have 1 single client that can't connect to either of our
terminal servers from her primary workstation. She gets the
error ""you do not have access to log onto this session" when
she logs in with her account. She can log in with a test user
account from her workstation just fine and she can log in as
herself from any other workstation with out an error.
Something about the combination of her account on her primary
workstation has an issue.
We are in per user licensing mode.
I've specified the license server explicitly as per
http://support.microsoft.com/default.aspx?scid=kb;en-

us;q27956

Post by Josh Muehe

Post by Vera Noest [MVP]

Post by Josh Muehe
1
I deleted the {HKLM\Software\Microsoft\MSLicensing\} key on
the client as per another suggestion I got. The key was
recreated but she still can't log in. None of my other 100+
users are experiencing this issue. Any ideas?