redirected printers disconnect from terminal server

[krassi69]

We have WAN with Windows 2000 Server SP4 with terminal services installed.
Our clients have Windows 2000 Professional SP4 and Windows XP Professional
SP2. The client computers have matrix printers OKI ML3320 connected to LPT1
port. These printers are are shared as ML3320. When client computers login to
terminal server, the login script start the following commnad:
net use lpt1: \\computer\ml3320
After that users can print from DOS program on terminal server to LPT1 which
is redirected to the local printer. But these printer redirection to LPT1
often disconnected. Users have to logout from terminal server and login again
to restore printer mappings. I think that this problem is described on this
URL:
http://support.microsoft.com/default.aspx?scid=kb;en-us;831754
But from where I can download this patch ?

[Vera Noest [MVP]]

As the KB article tells you, this hotfix is not available for general
download. You will have to phone Microsoft Support.

_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
http://hem.fyristorg.com/vera/IT
___ please respond in newsgroup, NOT by private email ___

Post by krassi69
We have WAN with Windows 2000 Server SP4 with terminal services
installed. Our clients have Windows 2000 Professional SP4 and
Windows XP Professional SP2. The client computers have matrix
printers OKI ML3320 connected to LPT1 port. These printers are
are shared as ML3320. When client computers login to terminal
server, the login script start the following commnad: net use
lpt1: \\computer\ml3320 After that users can print from DOS
program on terminal server to LPT1 which is redirected to the
local printer. But these printer redirection to LPT1 often
disconnected. Users have to logout from terminal server and
login again to restore printer mappings. I think that this
http://support.microsoft.com/default.aspx?scid=kb;en-us;831754
But from where I can download this patch ?