Discussion:
Unable to connect
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Reggie
2005-06-22 17:11:04 UTC
Permalink
We are running TS on Win2k. Previously everything worked fine; however,
recently we began having connection issues locally and remotely connecting to
the terminal server using terminal services (Win2k Pro, RDP, etc).

The error message reads:

"The system can not log you on due to the following error: The network
request is not supported. Please try again or consult your system
administrator."

After a reboot or stopping and starting the "Net Logon" service everything
works for about a day and then the vicious cycle repeats. In the license
manager licenses appear to be allocated properly, though initially I must
manually connect to the license server, which is the same server, to view the
license distribution.

Please comment and advise.
--
RWells
Vera Noest [MVP]
2005-06-22 20:34:56 UTC
Permalink
There has recently been an outburst of a new variant of a trojan /
worm. Search for "network request is not supported" and you'll find
quite a lot of similar posts, all from around the 1st of June.

It's a new variant, so it was initially not recognized by a number
of anti-virus products. However, it exploits old and well-known
vulnerabilities, which have been fixed long ago, if you have
applied all security updates.

So run Windows update, apply all security patches, update your
anti-virus software, run a full system scan.

_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
http://hem.fyristorg.com/vera/IT
___ please respond in newsgroup, NOT by private email ___
Post by Reggie
We are running TS on Win2k. Previously everything worked fine;
however, recently we began having connection issues locally and
remotely connecting to the terminal server using terminal
services (Win2k Pro, RDP, etc).
"The system can not log you on due to the following error: The
network request is not supported. Please try again or consult
your system administrator."
After a reboot or stopping and starting the "Net Logon" service
everything works for about a day and then the vicious cycle
repeats. In the license manager licenses appear to be allocated
properly, though initially I must manually connect to the
license server, which is the same server, to view the license
distribution.
Please comment and advise.
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