Discussion:
VERY slow logoff..
(too old to reply)
jim
2005-01-27 20:15:49 UTC
Permalink
On several of our Win2k servers, we've seen that logoff times can be much
longer than expected (sometimes 10 minutes or more). All of the servers are
running Term Svcs. in remote administration mode, all running Win2k/SP4. If
you click start -> logoff, the icons disappear but the time it takes for the
system to actually logoff and close the Term session can last up to 30
minutes in some instances.

Has anyone seen this before?
Vera Noest [MVP]
2005-01-27 20:55:52 UTC
Permalink
Have you checked your EventLog on the server?
You'll probably see events about problems with unloading your
profile. If so, download and install the UPHClean utility:

837115 - Troubleshooting profile unload issues
http://support.microsoft.com/?kbid=837115

--
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
http://hem.fyristorg.com/vera/IT
--- please respond in newsgroup, NOT by private email ---
Post by jim
On several of our Win2k servers, we've seen that logoff times
can be much longer than expected (sometimes 10 minutes or more).
All of the servers are running Term Svcs. in remote
administration mode, all running Win2k/SP4. If you click start
-> logoff, the icons disappear but the time it takes for the
system to actually logoff and close the Term session can last up
to 30 minutes in some instances.
Has anyone seen this before?
jim
2005-01-27 21:19:07 UTC
Permalink
I just checked. There's nothing in there about profiles.
Post by Vera Noest [MVP]
Have you checked your EventLog on the server?
You'll probably see events about problems with unloading your
837115 - Troubleshooting profile unload issues
http://support.microsoft.com/?kbid=837115
--
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
http://hem.fyristorg.com/vera/IT
--- please respond in newsgroup, NOT by private email ---
Post by jim
On several of our Win2k servers, we've seen that logoff times
can be much longer than expected (sometimes 10 minutes or more).
All of the servers are running Term Svcs. in remote
administration mode, all running Win2k/SP4. If you click start
-> logoff, the icons disappear but the time it takes for the
system to actually logoff and close the Term session can last up
to 30 minutes in some instances.
Has anyone seen this before?
Vera Noest [MVP]
2005-01-27 21:30:12 UTC
Permalink
OK, try this hotfix:

828326 - It takes longer than you expect to log off from a Terminal
Services session in Windows 2000 or Windows Server 2003
http://support.microsoft.com/?kbid=828326

Phone Microsoft Support and ask for the specific hotfix. If you
don't ask other support questions during the call, you will get it
free and often within minutes.

--
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
http://hem.fyristorg.com/vera/IT
--- please respond in newsgroup, NOT by private email ---
Post by jim
I just checked. There's nothing in there about profiles.
Post by Vera Noest [MVP]
Have you checked your EventLog on the server?
You'll probably see events about problems with unloading your
837115 - Troubleshooting profile unload issues
http://support.microsoft.com/?kbid=837115
--
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
http://hem.fyristorg.com/vera/IT
--- please respond in newsgroup, NOT by private email ---
Post by jim
On several of our Win2k servers, we've seen that logoff times
can be much longer than expected (sometimes 10 minutes or
more).
All of the servers are running Term Svcs. in remote
administration mode, all running Win2k/SP4. If you click
start -> logoff, the icons disappear but the time it takes
for the system to actually logoff and close the Term session
can last up to 30 minutes in some instances.
Has anyone seen this before?
jim
2005-01-27 21:43:15 UTC
Permalink
The existing file versions are the same as the hotfix. Did they mean to
list the same file twice for the Win2k fix?
Post by Vera Noest [MVP]
828326 - It takes longer than you expect to log off from a Terminal
Services session in Windows 2000 or Windows Server 2003
http://support.microsoft.com/?kbid=828326
Phone Microsoft Support and ask for the specific hotfix. If you
don't ask other support questions during the call, you will get it
free and often within minutes.
--
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
http://hem.fyristorg.com/vera/IT
--- please respond in newsgroup, NOT by private email ---
Post by jim
I just checked. There's nothing in there about profiles.
Post by Vera Noest [MVP]
Have you checked your EventLog on the server?
You'll probably see events about problems with unloading your
837115 - Troubleshooting profile unload issues
http://support.microsoft.com/?kbid=837115
--
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
http://hem.fyristorg.com/vera/IT
--- please respond in newsgroup, NOT by private email ---
Post by jim
On several of our Win2k servers, we've seen that logoff times
can be much longer than expected (sometimes 10 minutes or
more).
All of the servers are running Term Svcs. in remote
administration mode, all running Win2k/SP4. If you click
start -> logoff, the icons disappear but the time it takes
for the system to actually logoff and close the Term session
can last up to 30 minutes in some instances.
Has anyone seen this before?
Vera Noest [MVP]
2005-01-27 22:05:34 UTC
Permalink
I suppose that it's possible that the files from the hotfix were
also included in a later Windows Update.
Aaaah, now I see what you mean: two identical file entries in the
KB article. Weird, must be a typo.
I'd call for the hotfix anyway and check what it contains.

--
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
http://hem.fyristorg.com/vera/IT
--- please respond in newsgroup, NOT by private email ---
Post by jim
The existing file versions are the same as the hotfix. Did they
mean to list the same file twice for the Win2k fix?
Post by Vera Noest [MVP]
828326 - It takes longer than you expect to log off from a
Terminal Services session in Windows 2000 or Windows Server
2003 http://support.microsoft.com/?kbid=828326
Phone Microsoft Support and ask for the specific hotfix. If you
don't ask other support questions during the call, you will get
it free and often within minutes.
--
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
http://hem.fyristorg.com/vera/IT
--- please respond in newsgroup, NOT by private email ---
Post by jim
I just checked. There's nothing in there about profiles.
Post by Vera Noest [MVP]
Have you checked your EventLog on the server?
You'll probably see events about problems with unloading
your profile. If so, download and install the UPHClean
837115 - Troubleshooting profile unload issues
http://support.microsoft.com/?kbid=837115
--
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
http://hem.fyristorg.com/vera/IT
--- please respond in newsgroup, NOT by private email ---
Post by jim
On several of our Win2k servers, we've seen that logoff
times can be much longer than expected (sometimes 10
minutes or more).
All of the servers are running Term Svcs. in remote
administration mode, all running Win2k/SP4. If you click
start -> logoff, the icons disappear but the time it takes
for the system to actually logoff and close the Term
session can last up to 30 minutes in some instances.
Has anyone seen this before?
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