Event ID 1004 is logged when a thin client tries to obtain a Terminal Services license

[Brett Ward]

The above event is logged when ever thin clients try to connect to the
Terminal Server. Could someone please tell me where to get the the hotfix
referred to in this KB article: http://support.microsoft.com/?kbid=827355

I have emailed Microsoft twice, and have not had a response in over four
days. I really need this hotfix ASAP.

Thank you in advance.

[Vera Noest [MVP]]

As the KB article tells you, this hotfix is not available for
general download. Just phone Microsoft Support and ask for the
specific hotfix. If you don't ask any other support questions
during the same call, you will get the hotfix mailed to you
without any costs and within a couple of minutes.

Hotfixes are seldom open downloads for good reasons:
after developing it, Microsoft has to perform extended testing to
make sure it doesn't break anything, and thus prefer that people
only get it if it is critical for them.
Forcing people to call to get the patch also helps Microsoft to
track who has it, as well as to see how many of those people who
obtain the fix call back to get further support when the patch
doesn't help.

--
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
http://hem.fyristorg.com/vera/IT
--- please respond in newsgroup, NOT by private email ---

Post by Brett Ward
The above event is logged when ever thin clients try to connect
to the Terminal Server. Could someone please tell me where to
http://support.microsoft.com/?kbid=827355
I have emailed Microsoft twice, and have not had a response in
over four days. I really need this hotfix ASAP.
Thank you in advance.