XP Home User Temp Licence from W2K TS Box

Discussion:

(too old to reply)

s***@gmail.com

2006-07-08 12:04:52 UTC

Much like nsouza
(http://groups.google.co.uk/group/microsoft.public.win2000.termserv.clients/browse_frm/thread/e6e8abfa5d77fabd/ecc1b52a6518cb65?lnk=raot#ecc1b52a6518cb65)

I have a very similar problem. My client connects from their Windows XP
Home machine into a
W2K TS box. We recently purchased 5 user TS CAL's for these home remote
users. However now I am getting the yet the:

"Application popup: Terminal Services Warning : Your terminal services
temporary client license will expire in 11 days.
Please contact your system administrator to get a permanent license."

I have only recently noticed that when the 5 TS CALs were put on the
server the TS Licencing service was not running so I have now ensured
this is running but its not resolved the problem. FYI my server is
setup in 'PER SEAT' as opposed to 'PER SERVER' mode.

I look in my TS Licence Manager and none of the 5 licences I bought are
allocated and everyone seems to be stuck on temporary licences.

Any suggestions I have 11 days to fix it!!

Many thanks.

Simon

Vera Noest [MVP]

2006-07-08 13:11:30 UTC

Permalink

Which OS is your Terminal Services Licensing Server running?
You write that you "purchased 5 user TS CAL's". Per User TS CALs
can only be installed on a 2003 TS Licensing Server, and only used
by a 2003 Terminal Server (because they were introduced with
Windows 2003, so a W2K TS doesn't recognize them). Can that be your
problem?

If you have a W2K TS Licensing Server (and thus installed not Per
User, but Per Device TS CALs), then the problem could be that the
TS cannot locate the LS.
Could you please post details about your environment: which OS on
the TS, TS LS and the DC? On which server runs the TS LS?

FYI my server is setup in 'PER SEAT' as opposed to 'PER SERVER'
mode.

has nothing to do with TS CALs. This describes how your server is
configured to handle server CALs.
_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___

Much like nsouza
(http://groups.google.co.uk/group/microsoft.public.win2000.termse
rv.clients/browse_frm/thread/e6e8abfa5d77fabd/ecc1b52a6518cb65?ln
k=raot#ecc1b52a6518cb65)
I have a very similar problem. My client connects from their
Windows XP Home machine into a
W2K TS box. We recently purchased 5 user TS CAL's for these home
"Application popup: Terminal Services Warning : Your terminal
services temporary client license will expire in 11 days.
Please contact your system administrator to get a permanent
license."
I have only recently noticed that when the 5 TS CALs were put on
the server the TS Licencing service was not running so I have
now ensured this is running but its not resolved the problem.
FYI my server is setup in 'PER SEAT' as opposed to 'PER SERVER'
mode.
I look in my TS Licence Manager and none of the 5 licences I
bought are allocated and everyone seems to be stuck on temporary
licences.
Any suggestions I have 11 days to fix it!!
Many thanks.
Simon

s***@gmail.com

2006-07-08 15:19:32 UTC

Permalink

Hi Vera,

Thanks for the prompt reply.

The TS Licensing Server is 2000, not 2003.

How can TS CAL's only be installed on a 2003 Licensing server? I have a
client with a 2000 Server which runs TS CALS?? Thoughts?

Maybe that is where the issue is. The only option when I wanted TS CALs
was for 2003 TS CALs?! Thoughts?

Ok environment as per below:

DC: W2K3
TS: W2K

All users dial into the TS server and use applications and files from
there. The DC also handles MS Exchange 2003 which they use through
Outlook via TS.

Thanks

Simon

Post by Vera Noest [MVP]
Which OS is your Terminal Services Licensing Server running?
You write that you "purchased 5 user TS CAL's". Per User TS CALs
can only be installed on a 2003 TS Licensing Server, and only used
by a 2003 Terminal Server (because they were introduced with
Windows 2003, so a W2K TS doesn't recognize them). Can that be your
problem?
If you have a W2K TS Licensing Server (and thus installed not Per
User, but Per Device TS CALs), then the problem could be that the
TS cannot locate the LS.
Could you please post details about your environment: which OS on
the TS, TS LS and the DC? On which server runs the TS LS?

FYI my server is setup in 'PER SEAT' as opposed to 'PER SERVER'
mode.

Much like nsouza
(http://groups.google.co.uk/group/microsoft.public.win2000.termse
rv.clients/browse_frm/thread/e6e8abfa5d77fabd/ecc1b52a6518cb65?ln
k=raot#ecc1b52a6518cb65)
I have a very similar problem. My client connects from their
Windows XP Home machine into a
W2K TS box. We recently purchased 5 user TS CAL's for these home
"Application popup: Terminal Services Warning : Your terminal
services temporary client license will expire in 11 days.
Please contact your system administrator to get a permanent
license."
I have only recently noticed that when the 5 TS CALs were put on
the server the TS Licencing service was not running so I have
now ensured this is running but its not resolved the problem.
FYI my server is setup in 'PER SEAT' as opposed to 'PER SERVER'
mode.
I look in my TS Licence Manager and none of the 5 licences I
bought are allocated and everyone seems to be stuck on temporary
licences.
Any suggestions I have 11 days to fix it!!
Many thanks.
Simon

Vera Noest [MVP]

2006-07-08 20:47:57 UTC

Permalink

Hi Simon,

I think you misread my reply. Of course you can install TS CALs on a
2000 TS Licensing Server, but not *Per User* TS CALs.
It is correct that you can only buy 2003 TS CAL, but when you install
them on a 2000 TS Licensing Server, they are automatically
"downgraded" to 2000 TS CALs. BUT: you can only install *Per Device*
TS CALs on a 2000 TS Licensing Server, not *Per User*, for the reason
I gave in my first reply.

From the Windows Server 2003 Pricing and Licensing FAQ
http://www.microsoft.com/windowsserver2003/howtobuy/licensing/priclic
faq.mspx
Q. Can I downgrade a TS CAL for use on a Windows 2000 terminal
server?
A. Yes. You may downgrade Windows Server 2003 TS CALs. However, both
TS User and Device CALs will act as device-based CALs when accessing
a Windows 2000 terminal server, as TS User CALs are not supported.

So you didn't install "5 user TS CAL's", you installed 5 *device* TS
CAL's.

You don't write explicitly on which server the TS Licensing Service
is running. But since you write that the TS LS runs on 2000, I assume
that it runs on the same server as the Terminal Server, is that
correct?
And that server is a member server in the domain, correct?
If so, then that is your problem: A W2K TS Licensing Server *must*
run on a domain controller, as documented here:

277917 - Terminal Server Licensing Service Failure
http://support.microsoft.com/?kbid=277917

Can you verify in the EventLog on the server if this event (or any
other events regarding licensing) are recorded there?

_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___

Post by s***@gmail.com
Hi Vera,
Thanks for the prompt reply.
The TS Licensing Server is 2000, not 2003.
How can TS CAL's only be installed on a 2003 Licensing server? I
have a client with a 2000 Server which runs TS CALS?? Thoughts?
Maybe that is where the issue is. The only option when I wanted
TS CALs was for 2003 TS CALs?! Thoughts?
DC: W2K3
TS: W2K
All users dial into the TS server and use applications and files
from there. The DC also handles MS Exchange 2003 which they use
through Outlook via TS.
Thanks
Simon

Post by Vera Noest [MVP]
Which OS is your Terminal Services Licensing Server running?
You write that you "purchased 5 user TS CAL's". Per User TS
CALs can only be installed on a 2003 TS Licensing Server, and
only used by a 2003 Terminal Server (because they were
introduced with Windows 2003, so a W2K TS doesn't recognize
them). Can that be your problem?
If you have a W2K TS Licensing Server (and thus installed not
Per User, but Per Device TS CALs), then the problem could be
that the TS cannot locate the LS.
Could you please post details about your environment: which OS
on the TS, TS LS and the DC? On which server runs the TS LS?

FYI my server is setup in 'PER SEAT' as opposed to 'PER
SERVER' mode.

has nothing to do with TS CALs. This describes how your server
is configured to handle server CALs.
_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___

Much like nsouza
(http://groups.google.co.uk/group/microsoft.public.win2000.ter
mse
rv.clients/browse_frm/thread/e6e8abfa5d77fabd/ecc1b52a6518cb65
?ln k=raot#ecc1b52a6518cb65)
I have a very similar problem. My client connects from their
Windows XP Home machine into a
W2K TS box. We recently purchased 5 user TS CAL's for these
"Application popup: Terminal Services Warning : Your terminal
services temporary client license will expire in 11 days.
Please contact your system administrator to get a permanent
license."
I have only recently noticed that when the 5 TS CALs were put
on the server the TS Licencing service was not running so I
have now ensured this is running but its not resolved the
problem. FYI my server is setup in 'PER SEAT' as opposed to
'PER SERVER' mode.
I look in my TS Licence Manager and none of the 5 licences I
bought are allocated and everyone seems to be stuck on
temporary licences.
Any suggestions I have 11 days to fix it!!
Many thanks.
Simon

Sibine

2006-07-08 21:38:25 UTC

Permalink

Vera,

Ahhh I now understand! I think I misread your original post - now it
all sinking in!

Server1: Windows 2000 Server (TS, Applications, Data)
Server2: Windows 2003 Server (Exchange, Domain Controller)

All my home users connect into Server1. Server1, as above, is the
machine I installed the TS CALs on, and which runs the TS Licensing
service.

Server1 is indeed a member Server of the domain.

Yes I am seeing both ErrorID 29 and ErrorID 7024 in my event log!

How would you suggest I fix this problem? P.s. Your help and patience
is greatly appreciated.

Deep thanks,

Simon

Post by Vera Noest [MVP]
Hi Simon,
I think you misread my reply. Of course you can install TS CALs on a
2000 TS Licensing Server, but not *Per User* TS CALs.
It is correct that you can only buy 2003 TS CAL, but when you install
them on a 2000 TS Licensing Server, they are automatically
"downgraded" to 2000 TS CALs. BUT: you can only install *Per Device*
TS CALs on a 2000 TS Licensing Server, not *Per User*, for the reason
I gave in my first reply.
From the Windows Server 2003 Pricing and Licensing FAQ
http://www.microsoft.com/windowsserver2003/howtobuy/licensing/priclic
faq.mspx
Q. Can I downgrade a TS CAL for use on a Windows 2000 terminal
server?
A. Yes. You may downgrade Windows Server 2003 TS CALs. However, both
TS User and Device CALs will act as device-based CALs when accessing
a Windows 2000 terminal server, as TS User CALs are not supported.
So you didn't install "5 user TS CAL's", you installed 5 *device* TS
CAL's.
You don't write explicitly on which server the TS Licensing Service
is running. But since you write that the TS LS runs on 2000, I assume
that it runs on the same server as the Terminal Server, is that
correct?
And that server is a member server in the domain, correct?
If so, then that is your problem: A W2K TS Licensing Server *must*
277917 - Terminal Server Licensing Service Failure
http://support.microsoft.com/?kbid=277917
Can you verify in the EventLog on the server if this event (or any
other events regarding licensing) are recorded there?
_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___

Post by Vera Noest [MVP]
Which OS is your Terminal Services Licensing Server running?
You write that you "purchased 5 user TS CAL's". Per User TS
CALs can only be installed on a 2003 TS Licensing Server, and
only used by a 2003 Terminal Server (because they were
introduced with Windows 2003, so a W2K TS doesn't recognize
them). Can that be your problem?
If you have a W2K TS Licensing Server (and thus installed not
Per User, but Per Device TS CALs), then the problem could be
that the TS cannot locate the LS.
Could you please post details about your environment: which OS
on the TS, TS LS and the DC? On which server runs the TS LS?

FYI my server is setup in 'PER SEAT' as opposed to 'PER
SERVER' mode.

has nothing to do with TS CALs. This describes how your server
is configured to handle server CALs.
_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___

Much like nsouza
(http://groups.google.co.uk/group/microsoft.public.win2000.ter
mse
rv.clients/browse_frm/thread/e6e8abfa5d77fabd/ecc1b52a6518cb65
?ln k=raot#ecc1b52a6518cb65)
I have a very similar problem. My client connects from their
Windows XP Home machine into a
W2K TS box. We recently purchased 5 user TS CAL's for these
"Application popup: Terminal Services Warning : Your terminal
services temporary client license will expire in 11 days.
Please contact your system administrator to get a permanent license."
I have only recently noticed that when the 5 TS CALs were put
on the server the TS Licencing service was not running so I
have now ensured this is running but its not resolved the
problem. FYI my server is setup in 'PER SEAT' as opposed to
'PER SERVER' mode.
I look in my TS Licence Manager and none of the 5 licences I
bought are allocated and everyone seems to be stuck on
temporary licences.
Any suggestions I have 11 days to fix it!!
Many thanks.
Simon

Vera Noest [MVP]

2006-07-08 22:02:45 UTC

Permalink

OK, I'm glad that we have the cause of the problem identified!
The solution is this:
* you have to install the TS Licensing Service on the 2003 Domain
Controller. A 2003 TS Licensing Server can handle TS CALs for both
a 2003 and a 2000 Terminal Server.
* then you have to install the licenses on the 2003 TSLS. Because
you already have installed these licenses on the 2000 TSLS, you
cannot install them again without calling the Microsoft
Clearinghouse. They will issue you a new license pack and guide you
through the process.
And you need to call them anyway, because you *must* change your
license type to 2003 *Per Device* licenses! Per User will not work,
as I explained.
* it doesn't matter that the licenses are 2003 TS CALs, they will
be issued to the 2000 TS anyway (as long as they are Per Device).
* note that the above procedure will require a reboot of your
Domain Controller
* finally, you can uninstall the TS Licensing Service from the 2000
server.

291795 - HOW TO: Locate a Phone Number for the Microsoft
Clearinghouse
http://support.microsoft.com/?kbid=291795
_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___

Post by Sibine
Vera,
Ahhh I now understand! I think I misread your original post -
now it all sinking in!
Server1: Windows 2000 Server (TS, Applications, Data)
Server2: Windows 2003 Server (Exchange, Domain Controller)
All my home users connect into Server1. Server1, as above, is
the machine I installed the TS CALs on, and which runs the TS
Licensing service.
Server1 is indeed a member Server of the domain.
Yes I am seeing both ErrorID 29 and ErrorID 7024 in my event
log!
How would you suggest I fix this problem? P.s. Your help and
patience is greatly appreciated.
Deep thanks,
Simon

Post by Vera Noest [MVP]
Hi Simon,
I think you misread my reply. Of course you can install TS CALs
on a 2000 TS Licensing Server, but not *Per User* TS CALs.
It is correct that you can only buy 2003 TS CAL, but when you
install them on a 2000 TS Licensing Server, they are
automatically "downgraded" to 2000 TS CALs. BUT: you can only
install *Per Device* TS CALs on a 2000 TS Licensing Server, not
*Per User*, for the reason I gave in my first reply.
From the Windows Server 2003 Pricing and Licensing FAQ
http://www.microsoft.com/windowsserver2003/howtobuy/licensing/pr
iclic faq.mspx
Q. Can I downgrade a TS CAL for use on a Windows 2000 terminal
server?
A. Yes. You may downgrade Windows Server 2003 TS CALs. However,
both TS User and Device CALs will act as device-based CALs when
accessing a Windows 2000 terminal server, as TS User CALs are
not supported.
So you didn't install "5 user TS CAL's", you installed 5
*device* TS CAL's.
You don't write explicitly on which server the TS Licensing
Service is running. But since you write that the TS LS runs on
2000, I assume that it runs on the same server as the Terminal
Server, is that correct?
And that server is a member server in the domain, correct?
If so, then that is your problem: A W2K TS Licensing Server
277917 - Terminal Server Licensing Service Failure
http://support.microsoft.com/?kbid=277917
Can you verify in the EventLog on the server if this event (or
any other events regarding licensing) are recorded there?
_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___

Post by s***@gmail.com
Hi Vera,
Thanks for the prompt reply.
The TS Licensing Server is 2000, not 2003.
How can TS CAL's only be installed on a 2003 Licensing
server? I have a client with a 2000 Server which runs TS
CALS?? Thoughts?
Maybe that is where the issue is. The only option when I
wanted TS CALs was for 2003 TS CALs?! Thoughts?
DC: W2K3
TS: W2K
All users dial into the TS server and use applications and
files from there. The DC also handles MS Exchange 2003 which
they use through Outlook via TS.
Thanks
Simon

Post by Vera Noest [MVP]
Which OS is your Terminal Services Licensing Server running?
You write that you "purchased 5 user TS CAL's". Per User TS
CALs can only be installed on a 2003 TS Licensing Server,
and only used by a 2003 Terminal Server (because they were
introduced with Windows 2003, so a W2K TS doesn't recognize
them). Can that be your problem?
If you have a W2K TS Licensing Server (and thus installed
not Per User, but Per Device TS CALs), then the problem
could be that the TS cannot locate the LS.
Could you please post details about your environment: which
OS on the TS, TS LS and the DC? On which server runs the TS
LS?

FYI my server is setup in 'PER SEAT' as opposed to 'PER
SERVER' mode.

has nothing to do with TS CALs. This describes how your
server is configured to handle server CALs.
_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___

Much like nsouza
(http://groups.google.co.uk/group/microsoft.public.win2000.
ter mse
rv.clients/browse_frm/thread/e6e8abfa5d77fabd/ecc1b52a6518c
b65 ?ln k=raot#ecc1b52a6518cb65)
I have a very similar problem. My client connects from
their Windows XP Home machine into a
W2K TS box. We recently purchased 5 user TS CAL's for
these home remote users. However now I am getting the yet
"Application popup: Terminal Services Warning : Your
terminal services temporary client license will expire in
11 days. Please contact your system administrator to get a
permanent license."
I have only recently noticed that when the 5 TS CALs were
put on the server the TS Licencing service was not running
so I have now ensured this is running but its not resolved
the problem. FYI my server is setup in 'PER SEAT' as
opposed to 'PER SERVER' mode.
I look in my TS Licence Manager and none of the 5 licences
I bought are allocated and everyone seems to be stuck on
temporary licences.
Any suggestions I have 11 days to fix it!!
Many thanks.
Simon

Sibine

2006-07-08 22:19:15 UTC

Permalink

Vera,

Thank you so much. I am back in the office on Monday when I will do
this, rebooting Monday night. I will update this topic accordingly with
the result.

Looking forward to having a happy client!

You have been a great help!

Simon

Post by Vera Noest [MVP]
OK, I'm glad that we have the cause of the problem identified!
* you have to install the TS Licensing Service on the 2003 Domain
Controller. A 2003 TS Licensing Server can handle TS CALs for both
a 2003 and a 2000 Terminal Server.
* then you have to install the licenses on the 2003 TSLS. Because
you already have installed these licenses on the 2000 TSLS, you
cannot install them again without calling the Microsoft
Clearinghouse. They will issue you a new license pack and guide you
through the process.
And you need to call them anyway, because you *must* change your
license type to 2003 *Per Device* licnses! Per User will not work,
as I explained.
* it doesn't matter that the licenses are 2003 TS CALs, they will
be issued to the 2000 TS anyway (as long as they are Per Device).
* note that the above procedure will require a reboot of your
Domain Controller
* finally, you can uninstall the TS Licensing Service from the 2000
server.
291795 - HOW TO: Locate a Phone Number for the Microsoft
Clearinghouse
http://support.microsoft.com/?kbid=291795
_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___

Post by Vera Noest [MVP]
Hi Simon,
I think you misread my reply. Of course you can install TS CALs
on a 2000 TS Licensing Server, but not *Per User* TS CALs.
It is correct that you can only buy 2003 TS CAL, but when you
install them on a 2000 TS Licensing Server, they are
automatically "downgraded" to 2000 TS CALs. BUT: you can only
install *Per Device* TS CALs on a 2000 TS Licensing Server, not
*Per User*, for the reason I gave in my first reply.
From the Windows Server 2003 Pricing and Licensing FAQ
http://www.microsoft.com/windowsserver2003/howtobuy/licensing/pr
iclic faq.mspx
Q. Can I downgrade a TS CAL for use on a Windows 2000 terminal
server?
A. Yes. You may downgrade Windows Server 2003 TS CALs. However,
both TS User and Device CALs will act as device-based CALs when
accessing a Windows 2000 terminal server, as TS User CALs are
not supported.
So you didn't install "5 user TS CAL's", you installed 5
*device* TS CAL's.
You don't write explicitly on which server the TS Licensing
Service is running. But since you write that the TS LS runs on
2000, I assume that it runs on the same server as the Terminal
Server, is that correct?
And that server is a member server in the domain, correct?
If so, then that is your problem: A W2K TS Licensing Server
277917 - Terminal Server Licensing Service Failure
http://support.microsoft.com/?kbid=277917
Can you verify in the EventLog on the server if this event (or
any other events regarding licensing) are recorded there?
_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___

Post by s***@gmail.com
Hi Vera,
Thanks for the prompt reply.
The TS Licensing Server is 2000, not 2003.
How can TS CAL's only be installed on a 2003 Licensing
server? I have a client with a 2000 Server which runs TS
CALS?? Thoughts?
Maybe that is where the issue is. The only option when I
wanted TS CALs was for 2003 TS CALs?! Thoughts?
DC: W2K3
TS: W2K
All users dial into the TS server and use applications and
files from there. The DC also handles MS Exchange 2003 which
they use through Outlook via TS.
Thanks
Simon

Post by Vera Noest [MVP]
Which OS is your Terminal Services Licensing Server running?
You write that you "purchased 5 user TS CAL's". Per User TS
CALs can only be installed on a 2003 TS Licensing Server,
and only used by a 2003 Terminal Server (because they were
introduced with Windows 2003, so a W2K TS doesn't recognize
them). Can that be your problem?
If you have a W2K TS Licensing Server (and thus installed
not Per User, but Per Device TS CALs), then the problem
could be that the TS cannot locate the LS.
Could you please post details about your environment: which
OS on the TS, TS LS and the DC? On which server runs the TS
LS?

FYI my server is setup in 'PER SEAT' as opposed to 'PER
SERVER' mode.

has nothing to do with TS CALs. This describes how your
server is configured to handle server CALs.
_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___

Much like nsouza
(http://groups.google.co.uk/group/microsoft.public.win2000.
ter mse
rv.clients/browse_frm/thread/e6e8abfa5d77fabd/ecc1b52a6518c
b65 ?ln k=raot#ecc1b52a6518cb65)
I have a very similar problem. My client connects from
their Windows XP Home machine into a
W2K TS box. We recently purchased 5 user TS CAL's for
these home remote users. However now I am getting the yet
"Application popup: Terminal Services Warning : Your
terminal services temporary client license will expire in
11 days. Please contact your system administrator to get a
permanent license."
I have only recently noticed that when the 5 TS CALs were
put on the server the TS Licencing service was not running
so I have now ensured this is running but its not resolved
the problem. FYI my server is setup in 'PER SEAT' as
opposed to 'PER SERVER' mode.
I look in my TS Licence Manager and none of the 5 licences
I bought are allocated and everyone seems to be stuck on
temporary licences.
Any suggestions I have 11 days to fix it!!
Many thanks.
Simon

Sibine

2006-07-10 11:38:01 UTC

Permalink

Vera,

New update. I have logged onto Server2, the W2k3 box, and it already
has TSLS instaleld and running. In the current products installed it
has:

Existing Windows 2000 Server - Terminal Services CAL Token (per device)
- Built In - Total Unlimited - Available Unlimited - Issued 12
Temporary Licenses for Windows 2000 Server - Terminal Services CAL
Token (per device) - Temporary - Total ' - Available ' - Issued 1
Temporary Licenses for Windows Server 2003 - Terminal Services Per
Device CAL Token - Temporary - Total ' - Available ' - Issued 9
Windows Server 2003 - Terminal Service Per Use CAL Token - Open - Total
5 - Available 5 - Issued 0.

Is there anything here which needs changing or addressing before I
continue?

thanks,

Simon

I trust I ust

Post by Sibine
Vera,
Thank you so much. I am back in the office on Monday when I will do
this, rebooting Monday night. I will update this topic accordingly with
the result.
Looking forward to having a happy client!
You have been a great help!
Simon

Post by Sibine
Vera,
Ahhh I now understand! I think I misread your original post -
now it all sinking in!
Server1: Windows 2000 Server (TS, Applications, Data)
Server2: Windows 2003 Server (Exchange, Domain Controller)
All my home users connect into Server1. Server1, as above, is
the machine I installed the TS CALs on, and which runs the TS
Licensing service.
Server1 is indeed a member Server of the domain.
Yes I am seeing both ErrorID 29 and ErrorID 7024 in my event log!
How would you suggest I fix this problem? P.s. Your help and
patience is greatly appreciated.
Deep thanks,
Simon

Post by Vera Noest [MVP]
Hi Simon,
I think you misread my reply. Of course you can install TS CALs
on a 2000 TS Licensing Server, but not *Per User* TS CALs.
It is correct that you can only buy 2003 TS CAL, but when you
install them on a 2000 TS Licensing Server, they are
automatically "downgraded" to 2000 TS CALs. BUT: you can only
install *Per Device* TS CALs on a 2000 TS Licensing Server, not
*Per User*, for the reason I gave in my first reply.
From the Windows Server 2003 Pricing and Licensing FAQ
http://www.microsoft.com/windowsserver2003/howtobuy/licensing/pr
iclic faq.mspx
Q. Can I downgrade a TS CAL for use on a Windows 2000 terminal
server?
A. Yes. You may downgrade Windows Server 2003 TS CALs. However,
both TS User and Device CALs will act as device-based CALs when
accessing a Windows 2000 terminal server, as TS User CALs are
not supported.
So you didn't install "5 user TS CAL's", you installed 5
*device* TS CAL's.
You don't write explicitly on which server the TS Licensing
Service is running. But since you write that the TS LS runs on
2000, I assume that it runs on the same server as the Terminal
Server, is that correct?
And that server is a member server in the domain, correct?
If so, then that is your problem: A W2K TS Licensing Server
277917 - Terminal Server Licensing Service Failure
http://support.microsoft.com/?kbid=277917
Can you verify in the EventLog on the server if this event (or
any other events regarding licensing) are recorded there?
_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___

Post by s***@gmail.com
Hi Vera,
Thanks for the prompt reply.
The TS Licensing Server is 2000, not 2003.
How can TS CAL's only be installed on a 2003 Licensing
server? I have a client with a 2000 Server which runs TS
CALS?? Thoughts?
Maybe that is where the issue is. The only option when I
wanted TS CALs was for 2003 TS CALs?! Thoughts?
DC: W2K3
TS: W2K
All users dial into the TS server and use applications and
files from there. The DC also handles MS Exchange 2003 which
they use through Outlook via TS.
Thanks
Simon

Post by Vera Noest [MVP]
Which OS is your Terminal Services Licensing Server running?
You write that you "purchased 5 user TS CAL's". Per User TS
CALs can only be installed on a 2003 TS Licensing Server,
and only used by a 2003 Terminal Server (because they were
introduced with Windows 2003, so a W2K TS doesn't recognize
them). Can that be your problem?
If you have a W2K TS Licensing Server (and thus installed
not Per User, but Per Device TS CALs), then the problem
could be that the TS cannot locate the LS.
Could you please post details about your environment: which
OS on the TS, TS LS and the DC? On which server runs the TS
LS?

FYI my server is setup in 'PER SEAT' as opposed to 'PER
SERVER' mode.

has nothing to do with TS CALs. This describes how your
server is configured to handle server CALs.
_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___

Much like nsouza
(http://groups.google.co.uk/group/microsoft.public.win2000.
ter mse
rv.clients/browse_frm/thread/e6e8abfa5d77fabd/ecc1b52a6518c
b65 ?ln k=raot#ecc1b52a6518cb65)
I have a very similar problem. My client connects from
their Windows XP Home machine into a
W2K TS box. We recently purchased 5 user TS CAL's for
these home remote users. However now I am getting the yet
"Application popup: Terminal Services Warning : Your
terminal services temporary client license will expire in
11 days. Please contact your system administrator to get a
permanent license."
I have only recently noticed that when the 5 TS CALs were
put on the server the TS Licencing service was not running
so I have now ensured this is running but its not resolved
the problem. FYI my server is setup in 'PER SEAT' as
opposed to 'PER SERVER' mode.
I look in my TS Licence Manager and none of the 5 licences
I bought are allocated and everyone seems to be stuck on
temporary licences.
Any suggestions I have 11 days to fix it!!
Many thanks.
Simon

Vera Noest [MVP]

2006-07-10 19:51:05 UTC

Permalink

Yes. As I've explained, you have to call the Clearinghouse and
change your 5 Per User licenses to 5 Per Device licenses.

Note also that there are already *9* temporary Per Device TS CALs
issued. So unless you start limiting the number of clients which
are used to connect to your TS, 5 TS CALs are not enough, you need
at least 9.

_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___

Post by Sibine
Vera,
New update. I have logged onto Server2, the W2k3 box, and it
already has TSLS instaleld and running. In the current products
Existing Windows 2000 Server - Terminal Services CAL Token (per
device) - Built In - Total Unlimited - Available Unlimited -
Issued 12
Temporary Licenses for Windows 2000 Server - Terminal
Services CAL Token (per device) - Temporary - Total ' -
Available ' - Issued 1
Temporary Licenses for Windows Server
2003 - Terminal Services Per Device CAL Token - Temporary -
Total ' - Available ' - Issued 9
Windows Server 2003 - Terminal
Service Per Use CAL Token - Open - Total 5 - Available 5 -
Issued 0.
Is there anything here which needs changing or addressing before
I continue?
thanks,
Simon
I trust I ust

Post by Sibine
Vera,
Thank you so much. I am back in the office on Monday when I
will do this, rebooting Monday night. I will update this topic
accordingly with the result.
Looking forward to having a happy client!
You have been a great help!
Simon

Post by Vera Noest [MVP]
OK, I'm glad that we have the cause of the problem
* you have to install the TS Licensing Service on the 2003
Domain Controller. A 2003 TS Licensing Server can handle TS
CALs for both a 2003 and a 2000 Terminal Server.
* then you have to install the licenses on the 2003 TSLS.
Because you already have installed these licenses on the 2000
TSLS, you cannot install them again without calling the
Microsoft Clearinghouse. They will issue you a new license
pack and guide you through the process.
And you need to call them anyway, because you *must* change
your license type to 2003 *Per Device* licnses! Per User will
not work, as I explained.
* it doesn't matter that the licenses are 2003 TS CALs, they
will be issued to the 2000 TS anyway (as long as they are Per
Device). * note that the above procedure will require a
reboot of your Domain Controller
* finally, you can uninstall the TS Licensing Service from
the 2000 server.
291795 - HOW TO: Locate a Phone Number for the Microsoft
Clearinghouse
http://support.microsoft.com/?kbid=291795
_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___

Post by Sibine
Vera,
Ahhh I now understand! I think I misread your original post
- now it all sinking in!
Server1: Windows 2000 Server (TS, Applications, Data)
Server2: Windows 2003 Server (Exchange, Domain Controller)
All my home users connect into Server1. Server1, as above,
is the machine I installed the TS CALs on, and which runs
the TS Licensing service.
Server1 is indeed a member Server of the domain.
Yes I am seeing both ErrorID 29 and ErrorID 7024 in my
event log!
How would you suggest I fix this problem? P.s. Your help
and patience is greatly appreciated.
Deep thanks,
Simon

Post by Vera Noest [MVP]
Hi Simon,
I think you misread my reply. Of course you can install TS
CALs on a 2000 TS Licensing Server, but not *Per User* TS
CALs. It is correct that you can only buy 2003 TS CAL, but
when you install them on a 2000 TS Licensing Server, they
are automatically "downgraded" to 2000 TS CALs. BUT: you
can only install *Per Device* TS CALs on a 2000 TS
Licensing Server, not *Per User*, for the reason I gave in
my first reply.
From the Windows Server 2003 Pricing and Licensing FAQ
http://www.microsoft.com/windowsserver2003/howtobuy/licensi
ng/pr iclic faq.mspx
Q. Can I downgrade a TS CAL for use on a Windows 2000
terminal server?
A. Yes. You may downgrade Windows Server 2003 TS CALs.
However, both TS User and Device CALs will act as
device-based CALs when accessing a Windows 2000 terminal
server, as TS User CALs are not supported.
So you didn't install "5 user TS CAL's", you installed 5
*device* TS CAL's.
You don't write explicitly on which server the TS
Licensing Service is running. But since you write that the
TS LS runs on 2000, I assume that it runs on the same
server as the Terminal Server, is that correct?
And that server is a member server in the domain, correct?
If so, then that is your problem: A W2K TS Licensing
Server *must* run on a domain controller, as documented
277917 - Terminal Server Licensing Service Failure
http://support.microsoft.com/?kbid=277917
Can you verify in the EventLog on the server if this event
(or any other events regarding licensing) are recorded
there?
_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___

Post by s***@gmail.com
Hi Vera,
Thanks for the prompt reply.
The TS Licensing Server is 2000, not 2003.
How can TS CAL's only be installed on a 2003 Licensing
server? I have a client with a 2000 Server which runs TS
CALS?? Thoughts?
Maybe that is where the issue is. The only option when I
wanted TS CALs was for 2003 TS CALs?! Thoughts?
DC: W2K3
TS: W2K
All users dial into the TS server and use applications
and files from there. The DC also handles MS Exchange
2003 which they use through Outlook via TS.
Thanks
Simon

Post by Vera Noest [MVP]
Which OS is your Terminal Services Licensing Server
running? You write that you "purchased 5 user TS
CAL's". Per User TS CALs can only be installed on a
2003 TS Licensing Server, and only used by a 2003
Terminal Server (because they were introduced with
Windows 2003, so a W2K TS doesn't recognize
them). Can that be your problem?
If you have a W2K TS Licensing Server (and thus
installed not Per User, but Per Device TS CALs), then
the problem could be that the TS cannot locate the LS.
which OS on the TS, TS LS and the DC? On which server
runs the TS LS?

FYI my server is setup in 'PER SEAT' as opposed to
'PER SERVER' mode.

has nothing to do with TS CALs. This describes how your
server is configured to handle server CALs.
________________________________________________________
_ Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email
___

Much like nsouza
(http://groups.google.co.uk/group/microsoft.public.win
2000. ter mse
rv.clients/browse_frm/thread/e6e8abfa5d77fabd/ecc1b52a
6518c b65 ?ln k=raot#ecc1b52a6518cb65)
I have a very similar problem. My client connects
from their Windows XP Home machine into a
W2K TS box. We recently purchased 5 user TS CAL's for
these home remote users. However now I am getting the
"Application popup: Terminal Services Warning : Your
terminal services temporary client license will
expire in 11 days. Please contact your system
administrator to get a permanent license."
I have only recently noticed that when the 5 TS CALs
were put on the server the TS Licencing service was
not running so I have now ensured this is running but
its not resolved the problem. FYI my server is setup
in 'PER SEAT' as opposed to 'PER SERVER' mode.
I look in my TS Licence Manager and none of the 5
licences I bought are allocated and everyone seems to
be stuck on temporary licences.
Any suggestions I have 11 days to fix it!!
Many thanks.
Simon

Sibine

2006-07-10 22:50:11 UTC

Permalink

Hi Vera,

Many thanks for your help. I call Microsoft today. Took about an hour
but all completed successfully. We changed my product type also as per
your instructions.

We'll find out in the next day or so if it was succesful. Fngers
crossed.

Thanks for your help. :)

Simon

Post by Vera Noest [MVP]
Yes. As I've explained, you have to call the Clearinghouse and
change your 5 Per User licenses to 5 Per Device licenses.
Note also that there are already *9* temporary Per Device TS CALs
issued. So unless you start limiting the number of clients which
are used to connect to your TS, 5 TS CALs are not enough, you need
at least 9.
_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___

Post by Sibine
Vera,
Thank you so much. I am back in the office on Monday when I
will do this, rebooting Monday night. I will update this topic
accordingly with the result.
Looking forward to having a happy client!
You have been a great help!
Simon

Post by Sibine
Vera,
Ahhh I now understand! I think I misread your original post
- now it all sinking in!
Server1: Windows 2000 Server (TS, Applications, Data)
Server2: Windows 2003 Server (Exchange, Domain Controller)
All my home users connect into Server1. Server1, as above,
is the machine I installed the TS CALs on, and which runs
the TS Licensing service.
Server1 is indeed a member Server of the domain.
Yes I am seeing both ErrorID 29 and ErrorID 7024 in my
event log!
How would you suggest I fix this problem? P.s. Your help
and patience is greatly appreciated.
Deep thanks,
Simon

Post by Vera Noest [MVP]
Hi Simon,
I think you misread my reply. Of course you can install TS
CALs on a 2000 TS Licensing Server, but not *Per User* TS
CALs. It is correct that you can only buy 2003 TS CAL, but
when you install them on a 2000 TS Licensing Server, they
are automatically "downgraded" to 2000 TS CALs. BUT: you
can only install *Per Device* TS CALs on a 2000 TS
Licensing Server, not *Per User*, for the reason I gave in
my first reply.
From the Windows Server 2003 Pricing and Licensing FAQ
http://www.microsoft.com/windowsserver2003/howtobuy/licensi
ng/pr iclic faq.mspx
Q. Can I downgrade a TS CAL for use on a Windows 2000
terminal server?
A. Yes. You may downgrade Windows Server 2003 TS CALs.
However, both TS User and Device CALs will act as
device-based CALs when accessing a Windows 2000 terminal
server, as TS User CALs are not supported.
So you didn't install "5 user TS CAL's", you installed 5
*device* TS CAL's.
You don't write explicitly on which server the TS
Licensing Service is running. But since you write that the
TS LS runs on 2000, I assume that it runs on the same
server as the Terminal Server, is that correct?
And that server is a member server in the domain, correct?
If so, then that is your problem: A W2K TS Licensing
Server *must* run on a domain controller, as documented
277917 - Terminal Server Licensing Service Failure
http://support.microsoft.com/?kbid=277917
Can you verify in the EventLog on the server if this event
(or any other events regarding licensing) are recorded
there?
_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___

Post by s***@gmail.com
Hi Vera,
Thanks for the prompt reply.
The TS Licensing Server is 2000, not 2003.
How can TS CAL's only be installed on a 2003 Licensing
server? I have a client with a 2000 Server which runs TS
CALS?? Thoughts?
Maybe that is where the issue is. The only option when I
wanted TS CALs was for 2003 TS CALs?! Thoughts?
DC: W2K3
TS: W2K
All users dial into the TS server and use applications
and files from there. The DC also handles MS Exchange
2003 which they use through Outlook via TS.
Thanks
Simon

Post by Vera Noest [MVP]
Which OS is your Terminal Services Licensing Server
running? You write that you "purchased 5 user TS
CAL's". Per User TS CALs can only be installed on a
2003 TS Licensing Server, and only used by a 2003
Terminal Server (because they were introduced with
Windows 2003, so a W2K TS doesn't recognize
them). Can that be your problem?
If you have a W2K TS Licensing Server (and thus
installed not Per User, but Per Device TS CALs), then
the problem could be that the TS cannot locate the LS.
which OS on the TS, TS LS and the DC? On which server
runs the TS LS?

FYI my server is setup in 'PER SEAT' as opposed to
'PER SERVER' mode.

has nothing to do with TS CALs. This describes how your
server is configured to handle server CALs.
________________________________________________________
_ Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___

Much like nsouza
(http://groups.google.co.uk/group/microsoft.public.win
2000. ter mse
rv.clients/browse_frm/thread/e6e8abfa5d77fabd/ecc1b52a
6518c b65 ?ln k=raot#ecc1b52a6518cb65)
I have a very similar problem. My client connects
from their Windows XP Home machine into a
W2K TS box. We recently purchased 5 user TS CAL's for
these home remote users. However now I am getting the
"Application popup: Terminal Services Warning : Your
terminal services temporary client license will
expire in 11 days. Please contact your system
administrator to get a permanent license."
I have only recently noticed that when the 5 TS CALs
were put on the server the TS Licencing service was
not running so I have now ensured this is running but
its not resolved the problem. FYI my server is setup
in 'PER SEAT' as opposed to 'PER SERVER' mode.
I look in my TS Licence Manager and none of the 5
licences I bought are allocated and everyone seems to
be stuck on temporary licences.
Any suggestions I have 11 days to fix it!!
Many thanks.
Simon

Vera Noest [MVP]

2006-07-11 11:20:17 UTC

Permalink

You're welcome, Simon!
Keep an eye on the TS Licensing Manager on the 2003 DC, you should
see that it starts issueing your new Per Device TS CALs.
_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___

Post by s***@gmail.com
Hi Vera,
Many thanks for your help. I call Microsoft today. Took about an
hour but all completed successfully. We changed my product type
also as per your instructions.
We'll find out in the next day or so if it was succesful. Fngers
crossed.
Thanks for your help. :)
Simon

Post by Vera Noest [MVP]
Yes. As I've explained, you have to call the Clearinghouse and
change your 5 Per User licenses to 5 Per Device licenses.
Note also that there are already *9* temporary Per Device TS
CALs issued. So unless you start limiting the number of clients
which are used to connect to your TS, 5 TS CALs are not enough,
you need at least 9.
_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___

Post by Sibine
Vera,
New update. I have logged onto Server2, the W2k3 box, and it
already has TSLS instaleld and running. In the current
Existing Windows 2000 Server - Terminal Services CAL Token
(per device) - Built In - Total Unlimited - Available
Unlimited - Issued 12
Temporary Licenses for Windows 2000 Server - Terminal
Services CAL Token (per device) - Temporary - Total ' -
Available ' - Issued 1
Temporary Licenses for Windows Server
2003 - Terminal Services Per Device CAL Token - Temporary -
Total ' - Available ' - Issued 9
Windows Server 2003 - Terminal
Service Per Use CAL Token - Open - Total 5 - Available 5 -
Issued 0.
Is there anything here which needs changing or addressing
before I continue?
thanks,
Simon
I trust I ust

Post by Sibine
Vera,
Thank you so much. I am back in the office on Monday when I
will do this, rebooting Monday night. I will update this
topic accordingly with the result.
Looking forward to having a happy client!
You have been a great help!
Simon

Post by Vera Noest [MVP]
OK, I'm glad that we have the cause of the problem
* you have to install the TS Licensing Service on the 2003
Domain Controller. A 2003 TS Licensing Server can handle
TS CALs for both a 2003 and a 2000 Terminal Server.
* then you have to install the licenses on the 2003 TSLS.
Because you already have installed these licenses on the
2000 TSLS, you cannot install them again without calling
the Microsoft Clearinghouse. They will issue you a new
license pack and guide you through the process.
And you need to call them anyway, because you *must*
change your license type to 2003 *Per Device* licnses! Per
User will not work, as I explained.
* it doesn't matter that the licenses are 2003 TS CALs,
they will be issued to the 2000 TS anyway (as long as they
are Per Device). * note that the above procedure will
require a reboot of your Domain Controller
* finally, you can uninstall the TS Licensing Service from
the 2000 server.
291795 - HOW TO: Locate a Phone Number for the Microsoft
Clearinghouse
http://support.microsoft.com/?kbid=291795
_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___

Post by Sibine
Vera,
Ahhh I now understand! I think I misread your original
post - now it all sinking in!
Server1: Windows 2000 Server (TS, Applications, Data)
Server2: Windows 2003 Server (Exchange, Domain
Controller)
All my home users connect into Server1. Server1, as
above, is the machine I installed the TS CALs on, and
which runs the TS Licensing service.
Server1 is indeed a member Server of the domain.
Yes I am seeing both ErrorID 29 and ErrorID 7024 in my
event log!
How would you suggest I fix this problem? P.s. Your help
and patience is greatly appreciated.
Deep thanks,
Simon

Post by Vera Noest [MVP]
Hi Simon,
I think you misread my reply. Of course you can install
TS CALs on a 2000 TS Licensing Server, but not *Per
User* TS CALs. It is correct that you can only buy 2003
TS CAL, but when you install them on a 2000 TS
Licensing Server, they are automatically "downgraded"
to 2000 TS CALs. BUT: you can only install *Per Device*
TS CALs on a 2000 TS Licensing Server, not *Per User*,
for the reason I gave in my first reply.
From the Windows Server 2003 Pricing and Licensing FAQ
http://www.microsoft.com/windowsserver2003/howtobuy/lice
nsi ng/pr iclic faq.mspx
Q. Can I downgrade a TS CAL for use on a Windows 2000
terminal server?
A. Yes. You may downgrade Windows Server 2003 TS CALs.
However, both TS User and Device CALs will act as
device-based CALs when accessing a Windows 2000
terminal server, as TS User CALs are not supported.
So you didn't install "5 user TS CAL's", you installed
5 *device* TS CAL's.
You don't write explicitly on which server the TS
Licensing Service is running. But since you write that
the TS LS runs on 2000, I assume that it runs on the
same server as the Terminal Server, is that correct?
And that server is a member server in the domain,
correct? If so, then that is your problem: A W2K TS
Licensing Server *must* run on a domain controller, as
277917 - Terminal Server Licensing Service Failure
http://support.microsoft.com/?kbid=277917
Can you verify in the EventLog on the server if this
event (or any other events regarding licensing) are
recorded there?
________________________________________________________
_ Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email
___

Post by s***@gmail.com
Hi Vera,
Thanks for the prompt reply.
The TS Licensing Server is 2000, not 2003.
How can TS CAL's only be installed on a 2003
Licensing server? I have a client with a 2000 Server
which runs TS CALS?? Thoughts?
Maybe that is where the issue is. The only option
when I wanted TS CALs was for 2003 TS CALs?!
Thoughts?
DC: W2K3
TS: W2K
All users dial into the TS server and use
applications and files from there. The DC also
handles MS Exchange 2003 which they use through
Outlook via TS.
Thanks
Simon

Post by Vera Noest [MVP]
Which OS is your Terminal Services Licensing Server
running? You write that you "purchased 5 user TS
CAL's". Per User TS CALs can only be installed on a
2003 TS Licensing Server, and only used by a 2003
Terminal Server (because they were introduced with
Windows 2003, so a W2K TS doesn't recognize
them). Can that be your problem?
If you have a W2K TS Licensing Server (and thus
installed not Per User, but Per Device TS CALs),
then the problem could be that the TS cannot locate
the LS. Could you please post details about your
environment: which OS on the TS, TS LS and the DC?
On which server runs the TS LS?

FYI my server is setup in 'PER SEAT' as opposed to
'PER SERVER' mode.

has nothing to do with TS CALs. This describes how
your server is configured to handle server CALs.
_____________________________________________________
___ _ Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private
email ___

Much like nsouza
(http://groups.google.co.uk/group/microsoft.public.
win 2000. ter mse
rv.clients/browse_frm/thread/e6e8abfa5d77fabd/ecc1b
52a 6518c b65 ?ln k=raot#ecc1b52a6518cb65)
I have a very similar problem. My client connects
from their Windows XP Home machine into a
W2K TS box. We recently purchased 5 user TS CAL's
for these home remote users. However now I am
Your terminal services temporary client license
will expire in 11 days. Please contact your system
administrator to get a permanent license."
I have only recently noticed that when the 5 TS
CALs were put on the server the TS Licencing
service was not running so I have now ensured this
is running but its not resolved the problem. FYI
my server is setup in 'PER SEAT' as opposed to
'PER SERVER' mode.
I look in my TS Licence Manager and none of the 5
licences I bought are allocated and everyone seems
to be stuck on temporary licences.
Any suggestions I have 11 days to fix it!!
Many thanks.
Simon