Users cannot logon terminal server

[Johnny Silva]

Users get this error message when trying to log into the terminal server:
"Windows cannot log you on because your profile cannot be loaded".
Domain admins can log in but an error that file cannot be found and default
profile will be used is given.
I have tried checking the local security policy and terminal service
settings with no success.

[Vera Noest [MVP]]

I assume that you are using roaming TS profiles?
Have you double-checked the path to and the security settings on the
TS profiles?
You are using TS-specific profiles, I hope?
If you can't fins an obvious problem with the profile path, I would
enable userenv logging:

221833 - How to enable user environment debug logging in retail
builds of Windows
http://support.microsoft.com/?kbid=221833

Have you tried if running the UPHClean utility solves the problem?

http://www.microsoft.com/downloads/details.aspx?FamilyId=1B286E6D-
8912-4E18-B570-42470E2F3582
_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
SQL troubleshooting: http://sql.veranoest.net
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Post by Johnny Silva
Users get this error message when trying to log into the
terminal server: "Windows cannot log you on because your
profile cannot be loaded". Domain admins can log in but an error
that file cannot be found and default profile will be used is
given. I have tried checking the local security policy and
terminal service settings with no success.