TS Printer not working for 1 user

[Steve]

I have a windows 2003 terminal server. It has been running a couple of
years. On it a HP 5100 network printer is installed. This printer has worked
fine for all 20 user for a couple of years. I have one users where this
printer operated perfectly for 1 year, 364 days but today he is unable to
print to it. The 19 other users have no issue.

He can print to it from his regular desktop. On the remote the print job
shows a status of spooling then goes to a status of nothing and just sits
there. Normal operation would show the job change status from spooling to
printing to deleting. This is the case with the 19 other users. All drivers
the same, all clients winxp pro. Removed and reinstalled the printer on the
regular desktop of the 1 problem user, but no luck.

Any ideas what could have happened and how to correct? Again, works fine for
19 users, not at all for 1 user. All users same PCs, same OS, same drivers,
etc. This 1 problem user prints fine to HP 2200, Hp 4600 just not 5100 but
previously printed fine to all for 2 years.

[Vera Noest [MVP]]

Does the problem follow the user when he logs on to a different
workstation? If so, delete the user profile.

--
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
http://hem.fyristorg.com/vera/IT
--- please respond in newsgroup, NOT by private email ---

Post by Steve
I have a windows 2003 terminal server. It has been running a
couple of years. On it a HP 5100 network printer is installed.
This printer has worked fine for all 20 user for a couple of
years. I have one users where this printer operated perfectly
for 1 year, 364 days but today he is unable to print to it. The
19 other users have no issue.
He can print to it from his regular desktop. On the remote the
print job shows a status of spooling then goes to a status of
nothing and just sits there. Normal operation would show the job
change status from spooling to printing to deleting. This is the
case with the 19 other users. All drivers the same, all clients
winxp pro. Removed and reinstalled the printer on the regular
desktop of the 1 problem user, but no luck.
Any ideas what could have happened and how to correct? Again,
works fine for 19 users, not at all for 1 user. All users same
PCs, same OS, same drivers, etc. This 1 problem user prints fine
to HP 2200, Hp 4600 just not 5100 but previously printed fine to
all for 2 years.